HIGH

Philips Brilliance iCT SP CT Systems Recalled for Descending Couch Hazard in 14 Units Worldwide (202

Philips recalled 14 Brilliance iCT SP CT systems, model 728311, sold worldwide including the United States. The patient support couch may descend unexpectedly to the lowermost position because of ball screw misalignment after a replacement. Hospitals should stop using the device immediately and await manufacturer instructions.

Quick Facts at a Glance

Recall Date
August 13, 2025
Hazard Level
HIGH
Brand
Philips
Category
Health & Personal Care
Sold At
Unknown
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

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About This Product

The Brilliance iCT SP CT System is a diagnostic imaging platform used by hospitals for CT scans. It combines advanced imaging with patient support equipment used during procedures.

Why This Is Dangerous

A misalignment in the ball screw after a replacement can cause the patient couch to descend unexpectedly, potentially injuring a patient during a scan or repositioning.

Industry Context

This recall is not described as part of a broader industry pattern in the available notice.

Real-World Impact

The hazard creates immediate safety concerns for patients and healthcare staff. Hospitals must halt use of affected units and coordinate with Philips for remediation.

Practical Guidance

How to identify if yours is affected

  1. Identify device as Brilliance iCT SP CT System with model 728311 or listed related models.
  2. Verify serial numbers against Philips recall documentation.
  3. Confirm recall status in official correspondence or FDA notice.

Where to find product info

Refer to the FDA enforcement page linked in the notice and Philips recall communications for device identifiers.

What timeline to expect

Remediation steps will be provided by Philips. Timelines vary by facility and replacement parts availability.

If the manufacturer is unresponsive

  • Escalate to hospital biomedical engineering and Philips support.
  • Document all communications and request documented remediation timelines.

How to prevent similar issues

  • Implement routine servicing and verification after any component replacement.
  • Maintain a log of a ball screw or couch-related components inspections.
  • Establish a recall check protocol for all CT system component replacements.

Documentation advice

Keep the recall letter, model/serial numbers, and all correspondence with Philips and your hospital’s biomedical team.

Product Details

Brand: Philips Product: Brilliance iCT SP CT System Model numbers included: 728311 and related models Related models listed in recall: 200016, 200024, 200211, 200041, 200030, 200060, 200048, 200069, 200098, 200097, 200112, 200136, 200200, 200209 Quantity recalled: 14 units Where sold: Worldwide distribution including the US and numerous countries Sold since: Unknown Price: Unknown

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 14-unit recall
  • Model 728311 plus related models
  • Global distribution including US and many countries
  • Ball screw misalignment after replacement as root cause
  • No injuries reported to date
  • Stop-use-immediately guidance

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
CRUSHINGFALL

Product Details

Brand
Model Numbers
728311
200016
200024
200211
200041
+10 more
Affected States
ALL
Report Date
October 1, 2025
Recall Status
ACTIVE

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