HIGH

Philips IQon Spectral CT 728332 Recalled Globally for Descending Patient Table Hazard

Philips North America has issued a recall for 81 IQon Spectral CT systems, Model 728332, sold worldwide. The patient support table may descend unexpectedly to the lowest position due to ball screw misalignment after a replacement. Stop using the device immediately and follow manufacturer recall instructions.

Quick Facts at a Glance

Recall Date
August 13, 2025
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL, PREGNANT, ELDERLY

Hazard Information

The patient support table (couch) may descend unexpectedly to the lowermost position due to a component (ball screw) misalignment after a replacement.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

Get instant alerts for Health & Personal Care recalls

Be the first to know. Free instant alerts to your inbox.

No spamUnsubscribe anytime

About This Product

IQon Spectral CT is a high-end diagnostic imaging system used in medical facilities for advanced CT imaging. The couch is part of the patient table assembly used during scans.

Why This Is Dangerous

Misalignment of the ball screw after replacement can cause the patient table to descend unexpectedly to the lowest position, risking patient harm during procedures.

Industry Context

This recall is not described as part of a broader pattern in the provided data.

Real-World Impact

Hospitals and clinics may need to quarantine affected units and coordinate replacements or repairs, potentially delaying imaging procedures.

Practical Guidance

How to identify if yours is affected

  1. Confirm model is IQon Spectral CT with Model 728332
  2. Check listed serial numbers against your unit
  3. Review recall notice for replacement instructions

Where to find product info

Refer to the FDA enforcement page for device identifiers, including the UDI-DI and serials.

What timeline to expect

No timeline is provided for refunds or repairs; coordinate with Philips for remediation.

If the manufacturer is unresponsive

  • Escalate with hospital risk management
  • Contact Philips support via official channels
  • Consult the local regulatory authority if needed

How to prevent similar issues

  • Verify replacement procedures with service technicians
  • Document all replacements and inspections
  • Follow manufacturer instructions for any service performed on CT tables

Documentation advice

Keep device serial numbers, replacement service records, and recall correspondence as part of the facility’s safety documentation.

Product Details

Model numbers: IQon Spectral CT, Model 728332. Serial numbers include 860088, 860023, 860077, 860086, 60019, 860152, 860215, 60031, 60123, 60129, 60152, 860011, 860049, 860019, 860008, 860030, 860025, 860009. UDI-DI: 00884838059542. Distribution: Worldwide, including US nationwide and numerous countries listed in the recall notice. Quantity: 81 units.

Reported Incidents

No injuries or incidents have been reported in the provided recall notice.

Key Facts

  • 81 units recalled worldwide
  • Model 728332 IQon Spectral CT
  • Ball screw misalignment after replacement
  • Hazard level: HIGH
  • Recall date: 2025-08-13
  • Report date: 2025-10-01

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

Get Alerts for Health & Personal Care Recalls

Get instant alerts for recalls that affect you. Free forever.

Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANTELDERLYPETS
Injury Types
ELECTRICALFALLSUFFOCATIONLACERATION

Product Details

Model Numbers
IQon Spectral CT, Model 728332
728332
Affected States
ALL
Report Date
October 1, 2025
Recall Status
ACTIVE

Related Recalls

Health & Personal Care
HIGH

Philips Recalls IQon Spectral CT Over Potential Rotor Hazards

Philips North America recalled 52 units of the IQon Spectral CT on January 7, 2026, due to fasteners that may not be torqued to specification. This defect may lead to unsecured rotor parts during operation. No injuries have been reported, but the potential for parts to be expelled during gantry rotation poses a safety risk.

Philips North America
As part
Read more
Health & Personal Care
HIGH

Philips Recalls Spectral CT 7500 Over Fastener Issues

Philips North America recalled three Spectral CT 7500 units on January 7, 2026. The recall affects models with potential fastener issues that could lead to unsecured rotor parts. Patients and healthcare providers should stop using the device immediately.

Philips North America
As part
Read more
Health & Personal Care
HIGH

Philips North America Recalls CT Scanner Over Rotor Fastener Issue

Philips North America recalled 47 CT scanners on January 7, 2026, due to improperly torqued rotor fasteners. This issue could lead to unsecured rotor parts, posing a high risk during operation. Patients and healthcare providers must stop using the device immediately.

Philips North America
As part
Read more
Health & Personal Care
HIGH

Philips Recalls Patient Monitors Over Connectivity Issue

Philips recalled 13,470 Smart-hopping 2.0 AP Patient Monitors on December 12, 2025. The MX40 device failed to reconnect to the PIC iX under certain conditions, posing a high risk to patient monitoring. Healthcare providers should stop using the device immediately and follow recall instructions.

Philips North America
It was
Read more
Health & Personal Care
HIGH

Philips MR 7700 Systems Recalled Due to Stiffness Value Errors

Philips North America recalled 9 MR 7700 systems on December 3, 2025, due to potential errors in stiffness maps. The recall affects models with software versions R11.1 and R12.1, posing a high hazard risk. Healthcare providers must stop using these devices immediately and follow manufacturer instructions.

Philips North America
The potential
Read more
Health & Personal Care
HIGH

Philips North America Recalls MR Systems Over Stiffness Value Errors

Philips North America recalled one unit of its Evolution Upgrade 3.0T on December 3, 2025, due to potential stiffness value errors in MR Elastography stiffness maps. The issue affects software versions R11.1 and R12.1. Affected units may misrepresent medical imaging data, posing risks to patient diagnoses.

Philips North America
The potential
Read more