Quick Facts at a Glance
- Recall Date
- September 12, 2025
- Hazard Level
- HIGH
- Brand
- UIH Technologies
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- UIH Technologies
- Product type
- Positron Emission Tomography and Computed Tomography System
- Model numbers
- uEXPLORER MD, UDI: 01-06971576832040, Serial Number: F00002, F00015
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
September 12, 2025
Reported by FDA DEVICE
October 29, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Third-party outer covers can become trapped between patient table and gantry, causing mechanical interference during table movement.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact UIH Technologies LLC or your healthcare provider for instructions. Notification method: Letter
About This Product
The uEXPLORER MD is a positron emission tomography and computed tomography imaging system used in diagnostic imaging at hospitals and medical centers.
Why This Is Dangerous
A third-party outer cover can become trapped between the patient table and gantry, potentially interfering with table movement and imaging procedures.
Industry Context
This recall is not stated as part of a broader industry pattern.
Real-World Impact
Hospitals may need to halt use of affected units, delaying scans and potentially affecting patient scheduling and throughput.
Practical Guidance
How to identify if yours is affected
- Verify device model is uEXPLORER MD
- Review serial numbers F00002 and F00015
- Cross-check recall letter for instructions
Where to find product info
Recall notices and device identifiers are available from UIH Technologies and the FDA recall page linked in the notice
What timeline to expect
4-6 weeks for processing of replacements or repairs after recall instructions are issued
If the manufacturer is unresponsive
- Escalate to hospital safety officer or administrator
- Contact FDA recall hotline if guidance is not provided by the vendor
- Document all contact attempts and responses
How to prevent similar issues
- Verify device parts and covers during procurement
- Maintain updated equipment inventory with recall identifiers
- Stay informed of recall notices for imaging equipment
- Verify third-party components meet manufacturer specifications
Documentation advice
Keep recall letter, capture photos of device labels, maintain a log of communications with UIH Technologies and healthcare providers
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Product Details
Model numbers: uEXPLORER MD. UDI: 01-06971576832040. Serial Numbers: F00002, F00015. Quantity: 2 UNITS. Distribution: United States and international. Sold at: Unknown. Price: Unknown.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- uEXPLORER MD model
- Serial numbers F00002 and F00015
- Hazard: mechanical interference between table and gantry
- Stop-use-immediately; await recall guidance
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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