Quick Facts at a Glance
- Recall Date
- August 29, 2025
- Hazard Level
- HIGH
- Brand
- BigTree Sales
- Category
- Health & Personal Care
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- BigTree Sales
- Product type
- Handheld UV-C Germicidal Wand
- Model numbers
- BT-GERMWAND-LRG-WHT
- Colors
- White
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
August 29, 2025
Reported by FDA DEVICE
September 24, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
The subject product emits unsafe level of UVC radiation (i.e., the product reaches the exposure limit for Risk Group 3 (high risk) in about 2.2 minutes). The product has a radiation safety defect, in that these radiation emissions are unnecessary to the accomplishment of the product s primary purpose of disinfecting objects and surfaces, and create a risk of skin and/or eye injuries to user and nearby persons.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact BigTree Sales Inc. or your healthcare provider for instructions. Notification method: N/A
About This Product
The device is a handheld UV-C germicidal wand designed to disinfect surfaces and objects using ultraviolet light.
Why This Is Dangerous
The emitted UVC radiation can exceed safe exposure levels. The reported exposure limit for Risk Group 3 is reached in about 2.2 minutes, creating a risk of skin and eye injuries.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers face immediate safety concerns from radiation exposure. The recall aims to prevent potential injuries from improper use of the device.
Practical Guidance
How to identify if yours is affected
- 1. Locate model BT-GERMWAND-LRG-WHT on device or packaging.
- 2. Confirm SKU matches BT-GERMWAND-LRG-WHT (SKU BT-GERMWAND-LRG-WHT).
- 3. Check country of distribution for United States.
- 4. Review recall notices from FDA enforcement page and BigTree Sales.
Where to find product info
Recall notices are posted on the FDA enforcement database (Z-2571-2025) and the BigTree Sales recall page.
What timeline to expect
Refund or replacement processing generally 4-6 weeks after claim approval.
If the manufacturer is unresponsive
- Document all attempts at contact.
- Escalate to consumer protection agencies if the company does not respond within a reasonable timeframe.
How to prevent similar issues
- Avoid using UV-C devices without proper safety interlocks and user protections.
- Do not expose skin or eyes to UV-C light.
- Check for regulatory compliance before purchasing UV-C devices.
- Follow manufacturer safety instructions and seek professional guidance if unsure.
Documentation advice
Keep purchase receipts, packaging, recall notices, correspondence with the manufacturer, and photos of the device for your records.
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Product Details
Model: BT-GERMWAND-LRG-WHT (SKU BT-GERMWAND-LRG-WHT); Sold in the United States; Sold since: Unknown; Price: Unknown
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Exposure limit reached in 2.2 minutes
- No injuries reported
- Stop using immediately; refunds per recall notice
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Safety Guide
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