Safety library
Product Safety Guides
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Getting Started
New to product recalls? Start here to understand the basics of product safety and what to do when you encounter a recall.
What to Do When You Find a Recalled Product
A step-by-step guide to protecting yourself and your family when you discover a product in your home has been recalled.
Understanding Recall Types: What Every Consumer Should Know
Learn the differences between voluntary and mandatory recalls, FDA recall classes, and what each type means for your safety.
Safety Guides
In-depth guides for protecting specific groups and understanding product hazards.
How-To Guides
Step-by-step instructions for reporting problems, getting refunds, and taking action on recalls.
How to Report an Unsafe Product
Step-by-step instructions for reporting dangerous products to CPSC, FDA, NHTSA, and other agencies to help protect other consumers.
How to Get Refunds and Replacements for Recalled Products
Everything you need to know about getting your money back or a replacement for recalled products, including what to do when companies are uncooperative.
Stay Informed About Product Safety
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Official Government Resources
For official recall information, visit these government agency websites: