HIGH

Kia Recalled 2025 Sorento Hybrid and 2024-2025 Sorento SUVs for BDC Software Issue

Kia America recalled 2025 Sorento Hybrid and 2024-2025 Sorento SUVs sold at Kia dealerships nationwide after a body domain control software fault may disable low beam headlights and taillights. The defect can reduce visibility and raise crash risk. Owners should contact a Kia dealer for a free software update under recall SC331; notifications were mailed Feb. 21, 2025.

Quick Facts at a Glance

Recall Date
January 1, 2026
Hazard Level
HIGH
Brand
Kia
Category
Vehicles & Parts
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

What You Should Do

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

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About This Product

The Sorento Hybrid and Sorento SUV line are mid-size crossovers used for family transport and daily commuting. The recall covers several 2024-2025 Sorento configurations with a BDC software issue.

Why This Is Dangerous

A software fault in the Body Domain Control Unit can cause loss of low beam headlights and taillights, reducing visibility.

Industry Context

This recall is not described as part of a broader industry pattern in the notice.

Real-World Impact

Drivers may experience nighttime lighting failures, potentially increasing crash risk until the software is updated.

Practical Guidance

How to identify if yours is affected

  1. Confirm your vehicle is a 2024-2025 Sorento or a 2025 Sorento Hybrid/Plug-In Hybrid.
  2. Look for recall SC331 on Kia communications and NHTSA records.
  3. Check for an accompanying owner letter if you own a covered vehicle.

Where to find product info

VIN on the driver’s door jamb, vehicle documentation, and recall notices. Check recall SC331 and NHTSA ID 25V006000 at nhtsa.gov.

What timeline to expect

Service will be performed by a Kia dealer at no charge during a scheduled visit.

If the manufacturer is unresponsive

  • Contact Kia customer service at 1-800-333-4542.
  • If still unresponsive, file a complaint with NHTSA via nhtsa.gov/recalls or call the NHTSA Hotline.

How to prevent similar issues

  • Keep your VIN handy when checking recalls.
  • Schedule recall service promptly at a Kia dealer.
  • Be aware of similar lighting-related recalls for other Kia models.

Documentation advice

Retain recall notice, note dates of communications, and record the service appointment and any correspondence with Kia or the dealer.

Product Details

Model years involved: 2024-2025 Sorento, 2025 Sorento Hybrid, 2025 Sorento Plug-In Hybrid. Sold at Kia dealerships nationwide. Specific sale dates and list prices not provided in the recall notice.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • Recall SC331
  • Affects 2024-2025 Sorento models and 2025 Sorento Hybrid/Plug-In Hybrid
  • Hazard: loss of low beam headlights and taillights
  • Remedy: free software update at Kia dealers
  • Owner notification: Feb 21, 2025
  • Status: ACTIVE

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Brand
Model Numbers
SORENTO HYBRID
SORENTO PLUG-IN HYBRID
SORENTO
Report Date
January 1, 2026
Recall Status
ACTIVE

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