Quick Facts at a Glance
- Recall Date
- January 1, 2026
- Hazard Level
- HIGH
- Brand
- Kia
- Category
- Vehicles & Parts
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Kia
- Product type
- Body Domain Control Module Software
- Model numbers
- SORENTO HYBRID, SORENTO PLUG-IN HYBRID, SORENTO
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
January 1, 2026
Reported by NHTSA
January 1, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
What You Should Do
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
About This Product
The Sorento Hybrid and Sorento SUV line are mid-size crossovers used for family transport and daily commuting. The recall covers several 2024-2025 Sorento configurations with a BDC software issue.
Why This Is Dangerous
A software fault in the Body Domain Control Unit can cause loss of low beam headlights and taillights, reducing visibility.
Industry Context
This recall is not described as part of a broader industry pattern in the notice.
Real-World Impact
Drivers may experience nighttime lighting failures, potentially increasing crash risk until the software is updated.
Practical Guidance
How to identify if yours is affected
- Confirm your vehicle is a 2024-2025 Sorento or a 2025 Sorento Hybrid/Plug-In Hybrid.
- Look for recall SC331 on Kia communications and NHTSA records.
- Check for an accompanying owner letter if you own a covered vehicle.
Where to find product info
VIN on the driver’s door jamb, vehicle documentation, and recall notices. Check recall SC331 and NHTSA ID 25V006000 at nhtsa.gov.
What timeline to expect
Service will be performed by a Kia dealer at no charge during a scheduled visit.
If the manufacturer is unresponsive
- Contact Kia customer service at 1-800-333-4542.
- If still unresponsive, file a complaint with NHTSA via nhtsa.gov/recalls or call the NHTSA Hotline.
How to prevent similar issues
- Keep your VIN handy when checking recalls.
- Schedule recall service promptly at a Kia dealer.
- Be aware of similar lighting-related recalls for other Kia models.
Documentation advice
Retain recall notice, note dates of communications, and record the service appointment and any correspondence with Kia or the dealer.
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Product Details
Model years involved: 2024-2025 Sorento, 2025 Sorento Hybrid, 2025 Sorento Plug-In Hybrid. Sold at Kia dealerships nationwide. Specific sale dates and list prices not provided in the recall notice.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Affects 2024-2025 Sorento models and 2025 Sorento Hybrid/Plug-In Hybrid
- Hazard: loss of low beam headlights and taillights
- Remedy: free software update at Kia dealers
- Owner notification: Feb 21, 2025
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Safety Guide
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