Kia America, Inc. is recalling 2025 Sorento Hybrid vehicles due to a software error. The issue may cause a loss of low beam headlights and taillights. Owner notifications were mailed on February 21, 2025.
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
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The recall affects certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. The vehicles were sold at multiple retailers. No pricing information is provided.
A software error in the Body Domain Control Unit may result in a loss of headlights and taillights. This defect increases the risk of a crash due to reduced visibility.
Stop using the vehicle until the software is updated. Contact Kia customer service at 1-800-333-4542 for a free software update.
For more information, visit the NHTSA website at nhtsa.gov or call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236.
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