Quick Facts at a Glance
- Recall Date
- April 30, 2026
- Hazard Level
- MEDIUM
- Brand
- Acer America Corporation
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Acer America Corporation
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
April 30, 2026
Reported by CPSC
May 1, 2026
RecallRadar source check
May 7, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
What You Should Do
Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at acer.esseries@acer.com or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.. Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.. Available options: Repair
Get instant alerts for Acer America Corporation recalls
Be the first to know. Free instant alerts to your inbox.
Full Description
This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.
Browse More Recalls
Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
Read: How to Get Refunds and ReplacementsWant to Know First?
Get instant alerts for recalls that affect you. Free forever.