Andersen Windows recalled window opening control devices on February 26, 2026. The recall affects devices sold individually or installed on 100 Series casement windows manufactured before November 19, 2025. These devices pose fall and serious injury hazards due to the potential for detachment.
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
Consumers should stop using the product immediately. Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.. Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.. Available options: Repair
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The recall involves window opening control devices sold as kits or installed on 100 Series casement windows. These products were available through independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025. Prices ranged from $9 for individual kits to $220 for factory-installed devices.
The window opening control devices can break or detach due to impact, allowing the window to be opened unexpectedly. This poses a risk of falls and serious injuries, particularly for children and pets.
Stop using the product immediately. Contact Andersen Windows at 844-815-7332 or visit www.andersenwindows.com/100seriescasementwocdrecall to schedule a free in-home repair with an authorized technician.
Customers can reach Andersen Windows at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday. For more information, visit www.andersenwindows.com.
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