Andersen Windows Recalls Control Devices Over Fall Hazards
Andersen Windows recalled window opening control devices on February 26, 2026. The recall affects devices sold individually or installed on 100 Series casement windows manufactured before November 19, 2025. These devices pose fall and serious injury hazards due to the potential for detachment.
Quick Facts at a Glance
- Recall Date
- February 26, 2026
- Hazard Level
- MEDIUM
- Brands
- Andersen Windows, Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window)., Window
- Category
- Building Materials
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
Product Images
Hazard Information
The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
What You Should Do
Consumers should stop using the product immediately. Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information.. Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall.. Available options: Repair
Get instant alerts for Building Materials recalls
Be the first to know. Free instant alerts to your inbox.
About This Product
Window opening control devices help manage how far windows can open, enhancing safety in homes, especially with children or pets. They are often used in casement windows to prevent accidental falls.
Why This Is Dangerous
The devices can break or detach under stress, allowing the window to open unexpectedly. This can lead to falls from heights, creating serious injury risks.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers must refrain from using affected windows until repairs are conducted. The potential for falls poses a significant safety concern, especially in homes with children.
Practical Guidance
How to identify if yours is affected
- Locate the Product ID number on the label at the upper right corner of the window.
- Contact Andersen Windows to verify if your device is included in the recall.
- Ensure that the window is kept closed and locked until repaired.
Where to find product info
The Product ID number can be found on a label located on the upper right corner of the window.
What timeline to expect
Expect a timeline of approximately 4-6 weeks for repair scheduling and completion.
If the manufacturer is unresponsive
- Document all communication attempts with Andersen Windows.
- Reach out via multiple contact methods, such as email and phone.
- Consider filing a complaint with CPSC if necessary.
How to prevent similar issues
- Look for window opening devices that meet safety standards when purchasing in the future.
- Consider additional child safety locks to enhance safety in homes with children.
- Regularly inspect window devices for signs of wear or damage.
Documentation advice
Keep records of your purchase, any correspondence with Andersen Windows, and details about the product to support your case if needed.
Product Details
The recall involves window opening control devices sold as kits or installed on 100 Series casement windows. These products were available through independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025. Prices ranged from $9 for individual kits to $220 for factory-installed devices.
Key Facts
- Recalled devices sold from October 2015 to December 2025
- Devices can detach and pose fall hazards
- Consumers should contact Andersen for free repairs
- Product ID number needed for recall verification
Browse More Recalls
Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
Read: How to Get Refunds and ReplacementsGet Alerts for Building Materials Recalls
Get instant alerts for recalls that affect you. Free forever.