HIGH

Siemens Medical Solutions USA BIOGRAPH One MRI System Recalled for Helium Leak Risk (1 Unit, 2025)

Siemens Medical Solutions USA issued an active recall for 1 unit of the BIOGRAPH One MRI System. The recall cites ice blockage in the magnet venting system that could prevent helium from escaping during a quench, risking rupture and helium leakage into the scanning room. Healthcare providers should follow the manufacturer’s recall instructions immediately.

Quick Facts at a Glance

Recall Date
August 28, 2025
Hazard Level
HIGH
Brand
Siemens Medical Solutions USA
Category
Health & Personal Care
Sold At
Unknown
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

There is a potential for an ice blockage to form or currently exist within the magnet venting system. In the event of a quench, helium gas may be unable to escape through the designed venting paths, leading to a pressure build-up within the helium containment system. This pressure build-up could ultimately rupture the helium containment system, potentially resulting in a helium leak into the scanning room.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Siemens Medical Solutions USA, Inc or your healthcare provider for instructions. Notification method: Letter

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About This Product

The BIOGRAPH One MRI System is a high-field imaging device used in clinical scanning to produce detailed soft-tissue images for patient diagnosis.

Why This Is Dangerous

Ice blockage in the magnet venting system can trap helium gas. During a quench, this can cause a dangerous pressure rise and potentially rupture the helium containment, allowing a leak to the scanning room.

Industry Context

This recall is not presented as part of a broader industry pattern.

Real-World Impact

Hospitals may need to halt or delay MRI imaging. Facilities must coordinate with vendors for a remedy, which could affect patient scheduling and departmental operations.

Practical Guidance

How to identify if yours is affected

  1. Verify device model 11689172 and serial 238008
  2. Check UDI: (01)4068151020472 (21)238008
  3. Refer to manufacturer recall notice for instructions
  4. Do not attempt to operate device until cleared by Siemens or the facility’s biomedical team
  5. Follow the remedy plan provided by Siemens Medical Solutions USA

Where to find product info

Device label includes model, serial, and UDI. The recall notice and FDA page provide remedy steps.

What timeline to expect

Remedies typically take 4-8 weeks to process in healthcare settings.

If the manufacturer is unresponsive

  • Escalate to hospital risk management and biomedical engineering
  • Contact FDA recall coordinator if the vendor remains unresponsive
  • Maintain patient safety by isolating and decommissioning the device as advised

How to prevent similar issues

  • Ensure venting pathways are clear of ice build-up in MRI systems
  • Schedule regular maintenance checks for Cryogen vent systems
  • Verify vendor recall notifications and keep a current asset inventory
  • Limit non-essential use of MRI systems in extreme weather environments

Documentation advice

Document all communications with the manufacturer, recall dates, device identifiers, and replacement or repair actions; keep copies of all records

Product Details

Model numbers: 11689172 UDI: (01)4068151020472 (21)238008 Serial numbers: 238008 Where sold: Worldwide distribution including US nationwide and numerous other countries When sold: Unknown Price: Unknown

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 1 unit recalled
  • Model 11689172
  • UDI (01)4068151020472 (21)238008
  • Serial 238008
  • Worldwide distribution including US
  • Recall date 2025-08-28

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
SUFFOCATION

Product Details

Model Numbers
11689172
Affected States
ALL
Report Date
October 8, 2025
Recall Status
ACTIVE

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