ETAC A/S recalled 95 Molift Mover 205 devices due to a serious defect. The lifting bar bolt can break during use, posing a high risk of injury. Customers should stop using the product immediately and contact the company for further instructions.
A customer experienced that during assembly and load testing of the device, the bolt for mounting the lifting bar broke. Upon further investigation of this customer complaint, it became clear that the defect occurs as a result of deformation of the materials involved between the lifting bar and the arm of the device. Such deformation can lead to limited mobility in the joint, which prevents proper functionality of the equipment.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact ETAC A/S or your healthcare provider for instructions. Notification method: Telephone
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The Molift Mover 205 is a patient lifting device used to assist in transferring individuals with limited mobility. It is commonly used in healthcare settings to ensure safe and comfortable transfers.
The defect occurs due to material deformation between the lifting bar and arm, which can lead to bolt failure during operation. This can cause the device to malfunction, putting users at risk of injury during transfers.
This recall is not part of a broader industry pattern.
Consumers who own this device need to act quickly to ensure their safety. The risk of malfunction poses a potential danger during use, affecting patient care and safety.
The model and serial numbers are typically located on the device's identification label, often found near the lifting mechanism.
Expect the refund processing timeline to be around 4-6 weeks after returning the product.
Document all interactions with the company regarding the recall, including emails and phone calls. Keep receipts and any other purchase documentation.
The recall affects Molift Mover 205 models M14000, M1401, M1402, M14050, M14150, M1402-01, M14050-00, and M14001. These units were distributed worldwide, including across the United States, Australia, and several European countries. The defective devices were sold from an unspecified date.
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