HIGH

Heraeus Medical Recalls PALACOS Bone Cement Due to Ampoule Breakage Hazard

Heraeus Medical GmbH recalled PALACOS MV pro 40 and MV pro 80 bone cement on December 9, 2025. The recall follows numerous complaints about ampoule breakage. This defect can prevent proper cement dough formation, rendering the product unusable for patients.

Quick Facts at a Glance

Recall Date
December 9, 2025
Hazard Level
HIGH
Brand
Heraeus Medical GmbH
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

increase of complaints regarding the breakage of the ampoules within their device systems. An extensive investigation revealed that multiple factors have an impact on the ampoule breakage. An unfortunate combination of these influence factors can lead to unbreakable ampoules. If none or not all ampoules break, the product cannot be used on the patient since no or no appropriate cement dough is formed.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Heraeus Medical GmbH (Dental Division) or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

PALACOS bone cement is used in orthopedic surgeries for stabilizing bone structures. It is designed for ease of use in mixing and application during surgical procedures.

Why This Is Dangerous

The breakage of ampoules can lead to an inability to form the necessary cement dough. This renders the product unusable at the point of application, posing risks for surgical procedures.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers who have purchased this product should stop using it immediately. The potential for ineffective surgical procedures creates a significant safety concern.

Practical Guidance

How to identify if yours is affected

  1. Check the model numbers: 5150633 and 5150635.
  2. Confirm the product packaging for the recall notice.
  3. Contact your healthcare provider for confirmation.

Where to find product info

The model numbers can typically be found on the product label or packaging.

What timeline to expect

Expect a refund or resolution within 4-6 weeks.

If the manufacturer is unresponsive

  • Follow up with Heraeus Medical via email.
  • Keep a record of all communications.

How to prevent similar issues

  • Research product safety certifications before purchase.
  • Consult with healthcare professionals on alternative products.
  • Stay informed about recalls in the medical device industry.

Documentation advice

Document all interactions with the manufacturer or healthcare providers related to the recall.

Product Details

The recalled products include PALACOS MV pro 40 (Model 5150633) and PALACOS MV pro 80 (Model 5150635). The products were distributed internationally in several countries, including Australia, Germany, and the UK.

Key Facts

  • Models: 5150633, 5150635
  • Recall date: December 9, 2025
  • High hazard level
  • International distribution
  • Immediate stop-use advised

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Lot Code: UDI-DI: 04260102135338
04260102135369
Report Date
January 21, 2026
Recall Status
ACTIVE

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