HIGH

RaySearch Laboratories Recalls RayStation Software Over Dose Calculation Error

RaySearch Laboratories recalled RayStation software on November 28, 2025, due to a serious issue with dose calculation. The software, used in radiation therapy, may not invalidate calculated doses for certain Regions of Interest. Healthcare providers and patients should stop using this software immediately.

Quick Facts at a Glance

Recall Date
November 28, 2025
Hazard Level
HIGH
Brand
RAYSEARCH LABORATORIES AB
Category
Health & Personal Care
Sold At
Unknown
At-Risk Groups
GENERAL

Hazard Information

Potential for the invalidation for calculated radiation dose does not work as intended for certain Regions of Interest (ROIs). This issue occurs for some ROI(s) which have no contours and either have a material override defined, or are of type Bolus, Fixation, or Support. In these cases, adding geometry to the ROI, subsequently modifying geometry, or removing the material override does not invalidate dose as intended.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact RAYSEARCH LABORATORIES AB or your healthcare provider for instructions. Notification method: E-Mail

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About This Product

RayStation software assists healthcare providers in planning radiation therapy treatments. It is critical for ensuring accurate radiation dose calculations during patient treatment.

Why This Is Dangerous

The software may incorrectly retain doses for certain Regions of Interest, leading to potentially unsafe treatment plans. This could result in patients receiving inadequate or excessive radiation.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Patients relying on accurate radiation therapy planning may face increased health risks if the software remains in use. Immediate action is necessary to ensure patient safety.

Practical Guidance

How to identify if yours is affected

  1. Check if the software version is either RayStation 2024A SP1 or RayStation 2024A SP2.
  2. Verify the model number against the recalled models, 15.2.0 and 15.1.3.
  3. Determine if the software is being used for Regions of Interest without defined contours.

Where to find product info

Software version and model numbers can typically be found in the software's settings or about section.

What timeline to expect

Expect a response regarding refunds or further instructions within 4-6 weeks after contacting the manufacturer.

If the manufacturer is unresponsive

  • Follow up with the manufacturer via email or phone.
  • Consider reporting the issue to the FDA if no response is received.

How to prevent similar issues

  • Always verify software versions before using medical devices.
  • Stay informed about recalls and safety notices from manufacturers.

Documentation advice

Keep records of all correspondence with the manufacturer, including emails and any receipts or documentation related to the purchase.

Product Details

The recall affects RayStation models 15.2.0 and 15.1.3, as well as software versions RayStation 2024A SP1 and RayStation 2024A SP2. The software is used for radiation therapy treatment planning. No price information is available.

Key Facts

  • Recall date: November 28, 2025
  • Report date: January 28, 2026
  • Hazard level: High
  • No injuries reported

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeRadiation Therapy Treatment Planning System
Sold At
Unknown

Product Details

Model Numbers
UDI: 0735000201076120240508
0735000201080820241217 GTIN: 07350002010761
07350002010808 Serial Numbers: 15.1.0.852
15.2.0.107 Software Revision: RayStation 2024A SP1
RayStation 2024A SP2 Expiration Date: 2030-04-15
Report Date
January 28, 2026
Recall Status
ACTIVE

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