Quick Facts at a Glance
- Recall Date
- April 30, 2026
- Hazard Level
- HIGH
- Brands
- Build-A-Bear Workshop, Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48., Build-A-Bear
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Build-A-Bear Workshop, Build-A-Bear Workshop stores and online at www.buildabear.com from January 2026 through March 2026 for about $48., Build-A-Bear
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
April 30, 2026
Reported by CPSC
May 1, 2026
RecallRadar source check
May 7, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The zipper slider on the side pouch can detach, posing a risk of serious injury or death from choking hazard to children.
What You Should Do
Build-A-Bear at 844-541-0144 from 8 a.m. to 5 p.m. CT Monday through Saturday and 7 a.m. to 4:30 p.m. CT on Sunday or by email at ProductHotline@buildabear.com, or online at https://www.buildabear.com/recalls or https://www.buildabear.com and click on "Recall" at the bottom of the page for more information.. Consumers should immediately stop using the recalled Heartwarming Hugs Bear and return it to a local Build-A-Bear Workshop store to receive a refund in the form of original payment or a gift card for the original purchase price redeemable toward any available Make-Your-Own furry friend and any other available merchandise. If a consumer is unable to return their Heartwarming Hugs Bear to a local store, they can visit www.buildabear.com/recalls for more information or call Build-A-Bear to receive a free return shipping label to return the recalled bear and to receive a refund check in the form of original payment or in the form of a digital gift card to use on the firm's website.. Available options: Refund, Replace
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Full Description
This recall involves the Heartwarming Hugs weighted plush bear with model number 034464. It has a side pouch containing a heart filled with 2.5 pounds of ceramic beads, which can be heated or cooled for comfort. The pouch is secured with a zipper. The product is graded 3 years+ and carries a cautionary statement advising adult supervision due to the heated/cooled element. The model number is located on the label sewn into the back side of one bear leg.
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
Read: How to Get Refunds and ReplacementsWant to Know First?
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