Quick Facts at a Glance
- Recall Date
- October 30, 2025
- Hazard Level
- MEDIUM
- Brand
- Crate & Barrel
- Category
- Furniture
- Sold At
- CVS, Walmart...
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Crate & Barrel
- Product type
- Dining Chair
- Model numbers
- 108-976, 109-100, 109-117, 109-123, 121-287, 436-035, 436-074, 436-096, 436-123, 686-763, 686-774, 387-127, 387-135, 387-141, 387-166
- Colors
- charcoal, gray, ivory, navy, gray velvet +2 more
- Sold at
- CVS, Walmart, Target, Home Depot, Lowes
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 30, 2025
Reported by CPSC
October 31, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The legs of the dining chair can break, posing a fall hazard.
What You Should Do
Crate & Barrel toll-free at 800-451-8217 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at recall@createandbarrel.com or online at https://www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Product Recalls" at the bottom of the page.. Consumers should immediately stop using the recalled dining chair and contact Crate & Barrel to obtain a free replacement chair and coordinate a free pick up of the recalled chair.. Available options: Replace
About This Product
The Ana Dining Chair line was sold by Crate & Barrel in stores and online starting in 2021. The recall affects wood and upholstered chairs available in several colors and velvet options.
Why This Is Dangerous
A structural failure in the chair legs can lead to a fall hazard for users, including adults and children in dining settings.
Industry Context
This recall is not described as part of a broader industry pattern in the provided data.
Real-World Impact
Consumers must stop using the recalled chairs to avoid potential falls. A free replacement and pickup are offered to restore safe seating in homes.
Practical Guidance
How to identify if yours is affected
- 1. Check the chair seat underside for the SKU label.
- 2. Compare with the list of affected SKUs.
- 3. If matched, stop using the chair immediately.
Where to find product info
SKU is located on the underside of the chair seat. Recalls page and Crate & Barrel customer service can confirm eligibility.
What timeline to expect
Typically 4-8 weeks for replacement processing per recall guidance.
If the manufacturer is unresponsive
- Call the recall hotline at 800-451-8217.
- Email recall@crateandbarrel.com.
- Use the product recalls page on crateandbarrel.com to initiate the replacement.
How to prevent similar issues
- Inspect furniture for secure joints before use.
- When buying dining chairs, check for solid leg joints and a stable base.
- Choose chairs with clear maker and model identifiers and verified recalls.
Documentation advice
Keep records of SKU, purchase location and date, recall notice, and all correspondence with Crate & Barrel.
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Product Details
SKU numbers: 108-976, 109-100, 109-117, 109-123, 121-287, 436-035, 436-074, 436-096, 436-123, 686-763, 686-774, 387-127, 387-135, 387-141, 387-166. Sold at Crate & Barrel stores and on Crateandbarrel.com from January 2021 through January 23, 2025. Price between $300 and $350. Colors: charcoal, gray, ivory, navy, gray velvet, camel velvet, olive-green velvet.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Remedy: free replacement chair + free pickup
- Colors include velvet options: gray velvet, camel velvet, olive-green velvet
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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