HIGH

Deep-brand Lotus Root Recalled for Salmonella Risk

CHETAK NEW YORK recalled over 3.5 million bags of PREMIUM Select Lotus Root on September 5, 2025. The product tested positive for Salmonella, posing a serious health risk. Consumers should stop using the product immediately and seek refunds.

Quick Facts at a Glance

Recall Date
September 5, 2025
Hazard Level
HIGH
Brand
CHETAK NEW YORK
Category
Food & Beverages
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Hazard Information

Product tested positive Salmonella .

What You Should Do

Consumers who have purchased this product should not consume it. Contact CHETAK NEW YORK LLC for refund or replacement information. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit

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About This Product

Deep-brand PREMIUM Select Lotus Root is a frozen food product commonly used in Asian cuisine. Consumers buy it for its unique texture and flavor, often used in soups and stir-fries.

Why This Is Dangerous

The product tested positive for Salmonella, a bacterium that can cause severe gastrointestinal illness. This contamination poses a significant health risk, especially to vulnerable populations.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Consumers should immediately stop using the product to avoid potential health risks. The recall impacts a substantial number of bags, emphasizing the importance of food safety.

Practical Guidance

How to identify if yours is affected

  1. Check the packaging for the brand name 'Deep-brand' and 'PREMIUM Select Lotus Root'.
  2. Look for the net weight of 12 oz. and ensure the product is labeled 'KEEP FROZEN'.
  3. Verify the lot number printed on the bag matches one of the affected lot numbers.

Where to find product info

The lot numbers can usually be found on the back or bottom of the product packaging, near the barcode.

What timeline to expect

Expect the refund or replacement process to take approximately 4-6 weeks.

If the manufacturer is unresponsive

  • Document all communication attempts with the company.
  • Contact your local consumer protection agency for assistance.
  • Consider filing a complaint with the FDA if the company remains unresponsive.

How to prevent similar issues

  • When purchasing frozen foods, inspect packaging for any signs of damage or tampering.
  • Research brands and read reviews regarding food safety practices.
  • Look for certifications and quality assurances on food products.

Documentation advice

Keep records of purchase receipts, correspondence with the company, and any photos of the product.

Product Details

The recalled product is Deep-brand PREMIUM Select Lotus Root (Ring Cut) in 12 oz. bags. The affected lot numbers include 25007, 25031, 25042, 25064, 25066, 25095, 25123, 25130, 25163, and 25182. The product was distributed across the United States.

Key Facts

  • Recalled on September 5, 2025
  • Over 3.5 million bags affected
  • Lotus Root product tested positive for Salmonella
  • Stop using and contact the company for refunds

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
POISONING

Product Classification

Product Details

Model Numbers
Lot: 25007
25031
25042
25064
25066
+5 more
Report Date
December 17, 2025
Source Agency
FDA - Food Safety
Recall Status
ACTIVE

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