Quick Facts at a Glance
- Recall Date
- September 5, 2025
- Hazard Level
- HIGH
- Brand
- CHETAK NEW YORK
- Category
- Food & Beverages
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Food Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- CHETAK NEW YORK
- Product type
- Lotus Root
- Model numbers
- Lot: 25007, 25031, 25042, 25064, 25066, 25095, 25123, 25130 +2 more
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
September 5, 2025
Reported by FDA FOOD
December 17, 2025
RecallRadar source check
December 24, 2025
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Product tested positive Salmonella .
What You Should Do
Consumers who have purchased this product should not consume it. Contact CHETAK NEW YORK LLC for refund or replacement information. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
About This Product
Deep-brand PREMIUM Select Lotus Root is a frozen food product commonly used in Asian cuisine. Consumers buy it for its unique texture and flavor, often used in soups and stir-fries.
Why This Is Dangerous
The product tested positive for Salmonella, a bacterium that can cause severe gastrointestinal illness. This contamination poses a significant health risk, especially to vulnerable populations.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Consumers should immediately stop using the product to avoid potential health risks. The recall impacts a substantial number of bags, emphasizing the importance of food safety.
Practical Guidance
How to identify if yours is affected
- Check the packaging for the brand name 'Deep-brand' and 'PREMIUM Select Lotus Root'.
- Look for the net weight of 12 oz. and ensure the product is labeled 'KEEP FROZEN'.
- Verify the lot number printed on the bag matches one of the affected lot numbers.
Where to find product info
The lot numbers can usually be found on the back or bottom of the product packaging, near the barcode.
What timeline to expect
Expect the refund or replacement process to take approximately 4-6 weeks.
If the manufacturer is unresponsive
- Document all communication attempts with the company.
- Contact your local consumer protection agency for assistance.
- Consider filing a complaint with the FDA if the company remains unresponsive.
How to prevent similar issues
- When purchasing frozen foods, inspect packaging for any signs of damage or tampering.
- Research brands and read reviews regarding food safety practices.
- Look for certifications and quality assurances on food products.
Documentation advice
Keep records of purchase receipts, correspondence with the company, and any photos of the product.
Get instant alerts for Food & Beverages recalls
Be the first to know. Free instant alerts to your inbox.
Product Details
The recalled product is Deep-brand PREMIUM Select Lotus Root (Ring Cut) in 12 oz. bags. The affected lot numbers include 25007, 25031, 25042, 25064, 25066, 25095, 25123, 25130, 25163, and 25182. The product was distributed across the United States.
Key Facts
- Recalled on September 5, 2025
- Over 3.5 million bags affected
- Lotus Root product tested positive for Salmonella
- Stop using and contact the company for refunds
Browse More Recalls
Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
Read: What to Do When You Find a Recalled ProductGet Alerts for Food & Beverages Recalls
Get instant alerts for recalls that affect you. Free forever.