Quick Facts at a Glance
- Recall Date
- May 21, 2026
- Hazard Level
- HIGH
- Brands
- DENTAL CITY TOPICAL ANESTHETIC, ICP Inc DBA Dental City
- Geographic Scope
- 1 states
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Drug Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- DENTAL CITY TOPICAL ANESTHETIC, ICP Inc DBA Dental City
- Model numbers
- BNZ-001921, Exp 04/15/2029
- UPC codes
- 69483-001, 69483-001-30
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
May 21, 2026
Reported by FDA DRUG
June 24, 2026
RecallRadar source check
June 30, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Defective container:may contain bottles with incomplete seals
What You Should Do
Consumers and healthcare providers should stop using this product immediately. Contact Keystone Industries or your healthcare provider for guidance. Notification method: Letter
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Full Description
Dental City TOPICAL ANESTHETIC GEL, BENZOCAINE 20%, Strawberry Flavor, 1 OZ (30 g), Distributed by Dental City, 3205 Yeager Dr., Green Bay, WI 54311. NDC 69483-001-30. Generic: BENZOCAINE; Brand: DENTAL CITY TOPICAL ANESTHETIC. Reason: Defective container:may contain bottles with incomplete seals. Classification: Class II. Quantity: 450 units. Distribution: Nationwide in the USA
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
Read: How to Get Refunds and ReplacementsWant to Know First?
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