Is my DuraTrac stainless steel gas connector recalled?

If your connector has a yellow label with DuraTrac, Made in Thailand, and flare nuts engraved with CSA file number 259973 and date code 24D, 25A, 25B, or 25C, it may be included in the recall. Check your product against these identifiers and discontinue use if matched.

What models or dates are affected?

The recall covers DuraTrac stainless steel gas connectors sold between May 2025 and November 2025. Affected units have date codes 24D, 25A, 25B or 25C and CSA file number 259973.

What should I do if I find an affected product?

Stop using the product immediately and contact DuraTrac for a full refund. Use the listed phone, email, or website to initiate a refund.

How do I get a refund?

Call 866-678-8214, 9 a.m. to 5 p.m. ET, Monday through Friday, or email customerservice@duratracinc.com. You can also visit the recall page at https://www.duratracinc.com/product_recalls to begin the refund process.

Where were these sold?

Sold at Ace Hardware, Blake's Inc., and Merritt’s Hardware from May 2025 through November 2025 for about $20 each.

Why is this recall necessary?

The connectors carry a manufacturing defect that could cause a gas leak and a fire hazard.

Will I need to return the product to receive a refund?

Yes. Follow DuraTrac's instructions to return the product for a full refund.

How long will refunds take?

Refund timelines are determined by DuraTrac. Expect the process to follow standard recall refund timelines as communicated by the company.

What information will I need to provide for a refund?

You will likely need proof of purchase, the product, and the identifiers described in the recall notice such as the CSA file number and date code.

What if I have already disposed of the product?

Contact DuraTrac to discuss options. Provide any identifying markings you can locate before disposal.

DuraTrac Recalls Stainless Steel Gas Connectors for Fire Hazard (2026)

Quick Facts at a Glance

Recall Date: March 26, 2026
Hazard Level: HIGH
Brand: DuraTrac
Category: Tools & Hardware
Sold At: Amazon, Walmart...
At-Risk Groups: GENERAL

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

1Stop using the product until you confirm whether it is included in the recall.
2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand: DuraTrac
Product type: Stainless Steel Gas Connector
Colors: stainless steel, silver
Sold at: Amazon, Walmart, Target, Home Depot, Lowes

Recall Timeline

Key dates and source checks for this recall record.

Recall announced
March 26, 2026
Reported by CPSC
March 27, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.

More Product Images

Close-up view of the flare nut on the recalled gas connector with CSA file number "259973" engraving

Close-up view of the flare nut on the recalled gas connector with date of manufacture engraving

Close-up view of the yellow label on the recalled gas connector with "Made in Thailand" listed on label

Hazard Information

The recalled DuraTrac gas connectors contain a manufacturing defect that could cause a gas leak, posing a fire hazard to consumers.

What You Should Do

return it for a full refund. DuraTrac toll-free at 866-678-8214 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at customerservice@duratracinc.com or online at https://www.duratracinc.com/product_recalls or www.duratracinc.com and click on "Product Recalls" at the top of the page for more information.. Consumers should stop using the recalled DuraTrac stainless steel gas connectors immediately and contact DuraTrac for a full refund.. Available options: Refund

About This Product

Gas connectors are fittings that connect a gas appliance to a fuel supply line. They are essential for appliance operation but pose safety risks if defective.

Why This Is Dangerous

A manufacturing defect can create a gas leak, which can ignite and cause a fire. The risk is mitigated by stopping use and seeking a refund.

Industry Context

This recall is not indicated as part of a broader industry pattern in the available information.

Real-World Impact

For consumers, the recall means stopping use of affected connectors immediately and pursuing a refund. The primary impact is potential fire risk and the need to replace the connector.

Practical Guidance

How to identify if yours is affected

Look for a yellow label with DuraTrac and 'Made in Thailand.'
Check flare nuts for CSA file number 259973.
Look for date codes 24D, 25A, 25B, or 25C.
Note that the connectors were sold May 2025 through November 2025 and priced about $20.

Where to find product info

See the recall page at https://www.duratracinc.com/product_recalls and the CSA recall page for details.

What timeline to expect

Refunds are issued after the product is returned. Typical processing times range from 4-6 weeks, depending on the company’s process.

If the manufacturer is unresponsive

Document all contact attempts and dates
File a complaint with the CPSC if the company does not respond within a reasonable timeframe
Consult a consumer attorney if you experience hardship or injuries

How to prevent similar issues

Check for CSA certification on gas connectors and avoid non-certified products.
Purchase from reputable retailers and verify recalls before installation.
Keep receipts and product packaging to verify purchase details for returns.

Documentation advice

Keep proof of purchase, the original packaging, photos of the product, the recall notice, and all correspondence with the company.

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Product Details

Brand: DuraTrac Product: Stainless steel gas connectors Sold: May 2025 through November 2025 Sold at: Ace Hardware, Blake's Inc., Merritt’s Hardware Price: About $20 CSA file number engraved on flare nuts: 259973 Date codes indicating manufacture: 24D, 25A, 25B, 25C Made in: Thailand