Instrumentation Laboratory’s GEM Premier 5000 was recalled for 195 units distributed worldwide to hospitals and clinical labs. The recall follows complaints of increased Process Control Solution Not Detected errors during warm-up, which can eject GEM PAK cartridges. Hospitals should stop using the device immediately and contact IL for instructions.
Confirmed customer complaints indicating that GEM PAKs (cartridges) for the GEM Premier 5000 may experience an increased incidence of Process Control Solution Not Detected (PCSND) errors during warm-up, including consecutive occurrences, resulting in GEM PAK ejection and requiring insertion of a new GEM PAK. iQM2 is an active quality process control program designed to provide continuous monitoring of the entire testing process. Thus, if a GEM PAK completes AutoPAK Validation following warm-up, it may remain in use. Consecutive GEM PAK ejections during warm-up may prolong turnaround times, potentially delaying results. In such cases, patient management may require reassessment once results are available. While many GEM PAKs continue to perform as intended, consecutive ejections may increase the likelihood of operational disruption, highlighting the importance of advance planning where feasible to help minimize impact.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Instrumentation Laboratory or your healthcare provider for instructions. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
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The GEM Premier 5000 is a laboratory analyzer used in clinical settings to measure blood parameters. It uses GEM PAK cartridges and is monitored by the iQM2 quality control program.
During warm-up, GEM PAKs may generate PCSND errors, causing cartridge ejections. This can disrupt testing and delay results.
This recall is not stated as part of a broader industry pattern.
Labs may experience onboarding delays and test turnaround time increases. Patient management decisions may be affected if results are delayed.
Serial numbers, date codes, and lot numbers typically appear on the device label and the GEM PAK cartridges.
No timeline is provided for refunds or service in the notice. IL will issue further guidance.
Keep recall notices, serial numbers, lot numbers, and all correspondence with IL and regulators.
Model numbers: Part No. 00055415008. Distribution: Worldwide to healthcare providers. Sold From: Unknown. Price: Unknown.
No injuries or incidents have been reported.
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Instrumentation Laboratory recalled 1,607 GEM Premier 5000 units worldwide after complaints of PCSND errors during warm-up that eject GEM PAK cartridges. iQM2 monitors the process and may allow continued use after AutoPAK Validation. Stop using the device and follow IL recall instructions.
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Instrumentation Laboratory recalls 180 GEM Premier 5000 PAK cartridges distributed worldwide after reports of PCSND errors during warm-up. During warm-up, GEM PAKs may eject and require insertion of a new GEM PAK. Hospitals should stop using the affected cartridges and follow the manufacturer's recall instructions.
Instrumentation Laboratory recalled 70 GEM Premier 5000 GEM PAK cartridges worldwide on 2026-01-20 after confirmed PCSND errors during warm-up. Consecutive ejections may prolong turnaround times. Stop using the device and contact Instrumentation Laboratory for instructions.
A worldwide distribution recall covers 74 GEM PAK cartridges for the GEM Premier 5000. The issue involves PCSND errors during warm-up that can trigger ejection of GEM PAKs and may delay results. Institutions should follow recall instructions from Instrumentation Laboratory and notify healthcare teams immediately.