Quick Facts at a Glance
- Recall Date
- August 19, 2025
- Hazard Level
- HIGH
- Brand
- Hershey Creamery
- Category
- Food & Beverages
- Sold At
- Multiple Retailers
- Geographic Scope
- 6 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Food Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Hershey Creamery
- Product type
- Bulk Ice Cream
- Model numbers
- 25223M, 24682-05020
- Sizes
- 3 gallons
- Sold at
- Multiple Retailers
- Where affected
- DE, NY, FL, MD, NC, OH
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
August 19, 2025
Reported by FDA FOOD
September 17, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Product tested elevated coliform counts during routine testing
What You Should Do
Consumers who have purchased this product should not consume it. Contact HERSHEY CREAMERY CO. for refund or replacement information. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
About This Product
Hershey Creamery Green Mint Chip Bulk Ice Cream is distributed in bulk form, intended for institutional or commercial use. It is packaged in 3-gallon tubs and sold to distributors and retailers.
Why This Is Dangerous
Coliform contamination signals potential sanitary issues in processing. While coliforms themselves are not all pathogenic, their presence indicates a potential hygiene problem and requires recall.
Industry Context
This recall is not described as part of a broader industry pattern.
Real-World Impact
The recall affects entities that received the product. Consumers should avoid consumption until the product is remediated or refunded.
Practical Guidance
How to identify if yours is affected
- Check for Lot Number 25223M on the container.
- Check for SKU 24682-05020 on the packaging.
- Confirm distribution to your state (DE, NY, FL, MD, IN, NC, OH).
- Stop using the product if matched.
Where to find product info
Lot numbers are typically on the container or lid; SKU on case labels.
What timeline to expect
Refunds or replacements are handled through Hershey Creamery recall procedures. No specific timeframe is provided.
If the manufacturer is unresponsive
- File a consumer complaint with the FDA or CPSC if the company does not respond.
- Keep records of all communications and the product packaging.
- Consider contacting your local consumer protection agency if needed.
How to prevent similar issues
- Always verify lot numbers and SKUs before purchasing bulk ice cream.
- Check recall notices on FDA enforcement pages for official guidance.
- When buying bulk ice cream, require traceability documents from suppliers.
Documentation advice
Keep the recall notice, packaging, photos of the lot/SKU, and any receipts or correspondence with Hershey Creamery.
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Product Details
Model numbers: Lot Number 25223M; SKU 24682-05020. Size: 3 gallons per unit. Quantity: 81 cans. Sold to: States DE, NY, FL, MD, IN, NC, OH. When sold: Unknown. Price: Unknown.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 3-gallon bulk tubs
- Distributed to DE, NY, FL, MD, IN, NC, OH
- Class II recall
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Safety Guide
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