Quick Facts at a Glance
- Recall Date
- October 31, 2025
- Hazard Level
- HIGH
- Brand
- Philips
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL, PREGNANT, GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Philips
- Product type
- IntelliVue Multi Measurement Server M3002A (X2)
- Model numbers
- M3002A
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
October 31, 2025
Reported by FDA DEVICE
December 10, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Potential issue where the IntelliVue monitors did not alarm.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter
About This Product
The IntelliVue line includes patient monitoring systems used in hospitals to track vital signs and alarms. The M3002A is a Multi Measurement Server component used in front-end monitoring architectures.
Why This Is Dangerous
If the device fails to alarm, clinicians may not receive timely alerts about patient deterioration, increasing risk during care.
Industry Context
This recall is not described as part of a broader industry pattern in the provided data.
Real-World Impact
Hospitals may face temporary workflow changes and the need to replace or repair affected units to maintain patient safety.
Practical Guidance
How to identify if yours is affected
- Check for Product Number M3002A on the device label.
- Review hospital procurement records for affected lots.
Where to find product info
Look at the device label near the power port or serial plate for M3002A and the UDI-DI code.
What timeline to expect
Remediation steps and refunds/replacements will be coordinated by Philips with affected facilities.
If the manufacturer is unresponsive
- Escalate through hospital safety officers or biomedical engineering.
- Document all communications with Philips and keep a copy of the recall notice.
How to prevent similar issues
- Verify devices are within the supported recall list before deployment in patient care areas.
- Ensure staff are trained to recognize unexpected alarm behavior and fallback procedures.
Documentation advice
Keep the recall notification, serial numbers, UDI codes, photos of labels, and all correspondence with Philips and hospital administration.
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Product Details
Product Number: M3002A Model: IntelliVue Multi Measurement Server X2 UDI-DI: 00884838000261 Sold at: Hospitals and healthcare facilities worldwide Distribution: Worldwide distribution including US nationwide and numerous countries Sold since: Unknown Price: Unknown
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 1,913,441 units recalled worldwide
- Product Number: M3002A; UDI-DI: 00884838000261
- Recall Date: 2025-10-31; Status: ACTIVE; Hazard Level: HIGH
- Hazard: Alarm failure in IntelliVue monitors
- Remedy: Stop using immediately; follow Philips recall instructions; contact Philips North America L3
- Distribution: Worldwide including US and dozens of countries
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Safety Guide
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