HIGH

ICU Medical Recalls LifeShield Infusion Software Over Delivery Risk

ICU Medical recalled the LifeShield Infusion Safety Software Suite v2.2 on November 24, 2025. The software fails to operate as expected for migrated libraries, risking medication delivery errors. The recall affects seven customers across several states, including California and New York.

Quick Facts at a Glance

Recall Date
November 24, 2025
Hazard Level
HIGH
Brand
ICU Medical
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

For certain customers, the Change Summary review option ceases to operate as expected for any migrated library after the migration has been completed. Users must use alternate methods to review changes. Failure to do so may lead in over delivery, under delivery, or delay in setup on the infusion pump.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact ICU Medical, Inc. or your healthcare provider for instructions. Notification method: Letter

Get instant alerts for Health & Personal Care recalls

Be the first to know. Free instant alerts to your inbox.

No spamUnsubscribe anytime

About This Product

LifeShield Infusion Safety Software Suite v2.2 is designed to manage drug libraries for infusion pumps, ensuring safe medication delivery. Healthcare providers use it to prevent medication errors during infusion therapies.

Why This Is Dangerous

The software's malfunction prevents users from properly reviewing medication changes, which could lead to incorrect dosages being administered. This poses a significant risk to patient safety, particularly in critical care settings.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall affects a small number of users, but those impacted may face serious risks associated with incorrect medication delivery. Immediate action is necessary to prevent potential harm.

Practical Guidance

How to identify if yours is affected

  1. Check if you have LifeShield Infusion Safety Software Suite v2.2 installed.
  2. Verify if the software was migrated from LifeShield DLM v2.1x.
  3. Consult the user manual to confirm the version and list number.

Where to find product info

You can find the software version and list number in the program settings or documentation provided during installation.

What timeline to expect

Expect a timeline of 4-6 weeks for refund processing or replacement.

If the manufacturer is unresponsive

  • Contact ICU Medical again and request an update.
  • Consider filing a complaint with the FDA if there is no response.

How to prevent similar issues

  • Always check for software updates before use.
  • Ensure that software has been tested for functionality after migration.
  • Review user manuals for any known issues with the software.

Documentation advice

Document all communications regarding the recall, including emails and receipts for the software.

Product Details

The recall involves LifeShield Infusion Safety Software Suite v2.2, List Number 17003-02. This software was distributed nationwide in states such as California, Iowa, Louisiana, New York, Pennsylvania, Tennessee, and Virginia. It is designed for use with infusion pumps.

Key Facts

  • Recall date: November 24, 2025
  • Affected software: LifeShield Infusion Safety Software Suite v2.2
  • Risk of medication delivery errors
  • No injuries reported
  • Contact ICU Medical for instructions

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

Get Alerts for Health & Personal Care Recalls

Get instant alerts for recalls that affect you. Free forever.

Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product TypeInfusion Safety Software
Sold At
Multiple Retailers

Product Details

Model Numbers
version 2.2.1 UDI-DI 00887709127227 Issue affects customers who migrated from LifeShield DLM v2.1x to LifeShield DLM v2.2.1 and have any version of a Plum Duo v1.1 drug library that was approved or locked for review before the migration.
Affected States
ALL
Report Date
December 31, 2025
Recall Status
ACTIVE

Related Recalls

Health & Personal Care
HIGH

ICU Medical Recalls Needles Free Access Devices Due to High Risk of Leakage

ICU Medical has recalled over 14 million needle-free access devices after reports of fluid leaks and potential exposure to biological contaminants. The recall affects devices distributed worldwide, including in 50 states and multiple countries. Users must stop using these devices immediately and follow recall instructions from the manufacturer.

ICU Medical
Needle free
Read more
Health & Personal Care
HIGH

ICU Medical Recalls Spinal Tray Syringes Due to Leakage Risk

ICU Medical recalled 64,290 spinal tray syringes on December 19, 2025, due to potential cracks in the syringe collar. The cracks may cause blood leakage and delays in blood draws or fluid delivery. Affected syringes were distributed nationwide across 13 states.

ICU Medical
Affected lots
Read more
Health & Personal Care
HIGH

ICU Medical Recalls Plum Duo IV Pump Due to High Hazard

ICU Medical recalled Plum Duo Precision IV Pumps on December 15, 2025, after issues with programmed flush volumes could lead to violations. The recall affects models 400020403 in the U.S. and 400021003 in the Philippines. Users must stop using the device immediately and follow manufacturer instructions.

ICU Medical
Plum Solo
Read more
Health & Personal Care
HIGH

ICU Medical Recalls Plum Duo Infusion System Over Speaker Failure

ICU Medical recalled 423 units of the Plum Duo Infusion System on December 15, 2025. Defective primary speakers may fail to produce audible alarms and alerts. This poses a high hazard risk to patients reliant on the device for medication administration.

ICU Medical
ICU Medical
Read more
Health & Personal Care
HIGH

ICU Medical IV Pump Recalled Due to Programming Error Risk

ICU Medical recalled its Plum Solo and Duo Infusion pumps on December 15, 2025, after reports of programming errors. The pumps can fail to flush properly after piggyback therapy, posing a serious risk to patients. Healthcare providers must stop using these devices immediately and follow recall instructions.

ICU Medical
Plum Solo
Read more
Health & Personal Care
HIGH

ICU Medical Recalls Plum Duo Infusion Pump Over High Hazard Risk

ICU Medical recalled the Plum Duo Infusion Pump on December 15, 2025, after reports of malfunctioning flush programming. The recall affects models 400020401 and 400021001 sold worldwide. This issue may pose a high risk to patient safety.

ICU Medical
Plum Solo
Read more
Health & Personal Care
HIGH

ICU Medical Recalls LifeShield Infusion Safety Software Due to Risk

ICU Medical recalled LifeShield Drug Library Management software on November 24, 2025. A software issue limits concentration precision to one decimal place, risking incorrect drug dosages. Users should stop using the product immediately and follow recall instructions.

ICU Medical
Software issue
Read more