LIVACTI recalled retractable safety gates on July 24, 2025, due to serious entrapment hazards. The gates can pose a risk of injury or death to children. Consumers should stop using them immediately and seek refunds.
The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment.
return it for a full refund. Qeyan and Yanyanny toll-free at 833-980-0055 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@livactihome.com, or at https://livactihome.com/pages/product-recall or www.livactihome.com and click "Product Recall" at the top of the page for more information.. Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Consumers must destroy the gate by cutting through the mesh and take a photo showing the destroyed gate. Submit the photo to support@livactihome.com.. Available options: Refund
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The recall involves LIVACTI retractable safety gates, model LT-BG01-3. These gates are 34 inches high and retract to a width of 140 inches. They were sold in white, gray, and black.
These gates do not meet mandatory safety standards. A child's torso can fit through the opening between the gate and the floor, posing risks of serious injury or death from entrapment.
Stop using the recalled gates immediately. Contact Qeyan and Yanyanny for a full refund and instructions on how to destroy the gate.
Call Qeyan and Yanyanny at 833-980-0055 on weekdays from 9 a.m. to 5 p.m. PT. For more information, visit https://livactihome.com/pages/product-recall.
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