Quick Facts at a Glance
- Recall Date
- July 24, 2025
- Hazard Level
- HIGH
- Brand
- LIVACTI
- Category
- Baby Products
- Sold At
- Amazon
- At-Risk Groups
- INFANTS, CHILDREN, GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- LIVACTI
- Product type
- Retractable Safety Gate
- Model numbers
- LT-BG01-3
- Colors
- White, Gray, Black
- Sizes
- 34 inches high, up to 140 inches wide
- Sold at
- Amazon
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
July 24, 2025
Reported by CPSC
July 24, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment.
What You Should Do
return it for a full refund. Qeyan and Yanyanny toll-free at 833-980-0055 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@livactihome.com, or at https://livactihome.com/pages/product-recall or www.livactihome.com and click "Product Recall" at the top of the page for more information.. Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Consumers must destroy the gate by cutting through the mesh and take a photo showing the destroyed gate. Submit the photo to support@livactihome.com.. Available options: Refund
About This Product
Retractable safety gates are used to cordon off stairs or rooms to keep infants and toddlers safe. This LIVACTI model LT-BG01-3 extends up to 140 inches wide and stands 34 inches tall with an iron frame.
Why This Is Dangerous
A gap between the gate and the floor can allow a child’s torso to pass through, creating a risk of entrapment and suffocation or serious injury.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Families must replace the gate to maintain safety. Immediate action reduces the risk of entrapment and potential harm.
Practical Guidance
How to identify if yours is affected
- Locate the gate in your home and inspect the side-post label for LT-BG01-3 and the words 'Retractable Safety Gate'.
- Measure height to confirm about 34 inches and retractable width up to 140 inches.
- Note color options: white, gray, or black.
- Check packaging for LIVACTI branding and the Amazon seller names Qeyan and Yanyanny.
Where to find product info
Product label on the side post; product packaging; recall page on LIVACTI site and CPSC listing.
What timeline to expect
Refund processing typically 4-6 weeks after destruction proof is submitted.
If the manufacturer is unresponsive
- Document all communications with the seller.
- File a complaint with the national consumer protection agency if the seller is unresponsive.
- Consider using your credit card protections for refunds if required.
How to prevent similar issues
- Use hardware-mounted gates instead of retractable mesh designs.
- Choose gates certified to the applicable safety standards.
- Regularly inspect any gate for signs of wear or gap formation at the floor.
- Register products with the manufacturer for recall alerts.
Documentation advice
Keep the recall notice, take photos of the destroyed gate, save destruction proof emails, and note dates of contact attempts.
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Product Details
Model: LT-BG01-3 Height: 34 inches Retractable width: up to 140 inches Frame: iron Colors: White, Gray, Black Label on side post reads: 'Retractable Safety Gate' and the model number Brand appears as LIVACTI on packaging Sold on Amazon by Qeyan and Yanyanny Recall date: 2025-07-24 Remedy: full refund; destroy the gate per instructions Contact: 833-980-0055; support@livactihome.com
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 34 inches high; width up to 140 inches
- Iron frame; retractable mesh gate
- Colors: White, Gray, Black
- Sold on Amazon by Qeyan and Yanyanny
- Remedy: full refund; destroy gate and confirm destruction with photo
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Safety Guide
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