Quick Facts at a Glance
- Recall Date
- April 16, 2026
- Hazard Level
- HIGH
- Brands
- Macy's, Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50., Arch
- Category
- Home & Garden
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Macy's, Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50., Arch
- Product type
- Tea Kettle
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
April 16, 2026
Reported by CPSC
April 17, 2026
RecallRadar source check
April 23, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images

Hazard Information
The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
What You Should Do
Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.. Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.. Available options: Refund
About This Product
Arch Studio tea kettles are stainless steel with a black handle and hold about 1.9 quarts. They measure roughly 10.7 by 7.59 by 8.62 inches.
Why This Is Dangerous
The handle can detach when heated, causing hot water to spill and burn the user or bystander. This recall targets the specific Arch Studio kettle with HJ10525 engraving.
Industry Context
This recall is not described as part of a broader industry pattern in the provided data.
Real-World Impact
Consumers must stop using the kettle immediately to avoid burn injuries. The refund process requires no receipt and takes several weeks.
Practical Guidance
How to identify if yours is affected
- Check for Arch Studio branding on the kettle
- Look for underside etched HJ10525
- Confirm size and shape match 10.7" x 7.59" x 8.62" and 1.9-quart capacity
- Verify purchase was via Macy's between August 2025 and February 2026
Where to find product info
Underneath the kettle and on Macy's recall page at https://www.recallrtr.com/teakettle and macys.com Product Recalls
What timeline to expect
Refund processing can take several weeks after the return is received
If the manufacturer is unresponsive
- File a complaint with the CPSC
- Contact Macy's through alternate channels listed in the recall notice
How to prevent similar issues
- Inspect kettle handles before each use
- Prefer kettles with securely riveted or integrated handles
- Register new kettles with the manufacturer when possible
Documentation advice
Keep records of all communications with Macy's, the recall form confirmation, and shipping labels
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Product Details
Product: Arch Studio Tea Kettle. Brand: Arch Studio, sold by Macy's. Sold from August 2025 through February 2026. Price: about $50. Dimensions: 10.7 inches long, 7.59 inches wide, 8.62 inches high. Capacity: 1.9-quarts. Markings: Brand name and HJ10525 etched on underside.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Arch Studio tea kettles recalled for burn hazard
- About 50 dollars at time of sale
- 1.9-quart capacity; dimensions 10.7" x 7.59" x 8.62"
- HJ10525 etched on underside
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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