HIGH

Macy's Recalls Arch Studio Tea Kettles for Burn Hazard

Macy's recalls Arch Studio tea kettles sold nationwide and online from August 2025 through February 2026 for about $50. The recall covers kettles with a black handle and brand name Arch Studio and the etched identifier HJ10525. The handle can detach during use when heated, causing possible serious burn injuries. Consumers should stop using the kettle and contact Macy's for a full refund.

Quick Facts at a Glance

Recall Date
April 16, 2026
Hazard Level
HIGH
Brands
Macy's, Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50., Arch
Category
Home & Garden
Sold At
Multiple Retailers
At-Risk Groups
GENERAL

Product Images

Recalled Arch Studio Tea Kettle
Recalled Arch Studio Tea Kettle
"Arch Studio" and "HJ10525" are etched on the underside of the recalled kettles
"Arch Studio" and "HJ10525" are etched on the underside of the recalled kettles

Hazard Information

The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.

What You Should Do

Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.. Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.. Available options: Refund

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About This Product

Arch Studio tea kettles are stainless steel with a black handle and hold about 1.9 quarts. They measure roughly 10.7 by 7.59 by 8.62 inches.

Why This Is Dangerous

The handle can detach when heated, causing hot water to spill and burn the user or bystander. This recall targets the specific Arch Studio kettle with HJ10525 engraving.

Industry Context

This recall is not described as part of a broader industry pattern in the provided data.

Real-World Impact

Consumers must stop using the kettle immediately to avoid burn injuries. The refund process requires no receipt and takes several weeks.

Practical Guidance

How to identify if yours is affected

  1. Check for Arch Studio branding on the kettle
  2. Look for underside etched HJ10525
  3. Confirm size and shape match 10.7" x 7.59" x 8.62" and 1.9-quart capacity
  4. Verify purchase was via Macy's between August 2025 and February 2026

Where to find product info

Underneath the kettle and on Macy's recall page at https://www.recallrtr.com/teakettle and macys.com Product Recalls

What timeline to expect

Refund processing can take several weeks after the return is received

If the manufacturer is unresponsive

  • File a complaint with the CPSC
  • Contact Macy's through alternate channels listed in the recall notice

How to prevent similar issues

  • Inspect kettle handles before each use
  • Prefer kettles with securely riveted or integrated handles
  • Register new kettles with the manufacturer when possible

Documentation advice

Keep records of all communications with Macy's, the recall form confirmation, and shipping labels

Product Details

Product: Arch Studio Tea Kettle. Brand: Arch Studio, sold by Macy's. Sold from August 2025 through February 2026. Price: about $50. Dimensions: 10.7 inches long, 7.59 inches wide, 8.62 inches high. Capacity: 1.9-quarts. Markings: Brand name and HJ10525 etched on underside.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • Arch Studio tea kettles recalled for burn hazard
  • About 50 dollars at time of sale
  • 1.9-quart capacity; dimensions 10.7" x 7.59" x 8.62"
  • HJ10525 etched on underside
View Original Recall on Consumer Product Safety Commission

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Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Get Refunds and Replacements

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
BURN

Product Classification

Product TypeTea Kettle
Sold At
Multiple Retailers

Product Details

Report Date
April 17, 2026
Recall Status
ACTIVE

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