Medline Recalls Urology Kits Over Leak and Vapor Risks

How to identify if yours is affected

1. Check the model numbers on the kit packaging.
2. Verify if your product is labeled as KIT ROBOTICS UROLOGY PROSTATE, REF DYKMBNDL116G.
3. Look for Lot Number 25EBM426.

Where to find product info

Serial numbers and lot numbers can typically be found on the product's outer packaging or labeling.

What timeline to expect

Anticipate a refund processing timeline of 4-6 weeks after submitting your request to Medline.

If the manufacturer is unresponsive

• Contact Medline customer service again for updates.
• Document all communications for future reference.
• Consider filing a complaint with the FDA if issues persist.

How to prevent similar issues

• Look for updated designs that have been safety tested before purchasing medical devices.
• Ensure products have certifications from appropriate regulatory bodies.
• Be aware of recalls and product safety notices from manufacturers.

Documentation advice

Keep copies of receipts, correspondence with the manufacturer, and photographs of the product for your records.