Philips recalled 1,721 EPIQ Ultrasound Systems on July 14, 2022. The ultrasound may unexpectedly reboot, damaging the transducer. Healthcare providers must stop using the device immediately.
Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips Ultrasound, LLC or your healthcare provider for instructions. Notification method: Letter
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Philips EPIQ Ultrasound Systems are advanced medical imaging devices used for diagnostic purposes in healthcare. They provide critical imaging support in various medical settings, enhancing patient care.
The unexpected reboot of the ultrasound systems can interrupt medical procedures, potentially leading to delays and complications in patient diagnosis and treatment.
This recall is not part of a broader industry pattern.
Healthcare providers must halt the use of affected systems, which may disrupt patient care and require immediate alternative arrangements.
Model numbers are typically found on the back or bottom of the ultrasound system.
Expect a timeline of 4-6 weeks for refund or replacement processing.
Keep records of all communications regarding the recall, including emails, letters, and phone calls.
The recall involves Philips EPIQ Ultrasound Systems with model numbers 795200, 795201, 795231, 795232, 795234, 795117, and 795122. These systems were distributed worldwide, including all 50 states in the U.S. and numerous countries.
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