Quick Facts at a Glance
- Recall Date
- July 14, 2022
- Hazard Level
- HIGH
- Brand
- Philips Ultrasound
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Philips Ultrasound
- Product type
- Ultrasound Systems
- Model numbers
- 795200, 795201, 795231, 795232, 795234, 795117, 795122
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
July 14, 2022
Reported by FDA DEVICE
January 7, 2026
RecallRadar source check
January 14, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips Ultrasound, LLC or your healthcare provider for instructions. Notification method: Letter
About This Product
Philips EPIQ Ultrasound Systems are advanced medical imaging devices used for diagnostic purposes in healthcare. They provide critical imaging support in various medical settings, enhancing patient care.
Why This Is Dangerous
The unexpected reboot of the ultrasound systems can interrupt medical procedures, potentially leading to delays and complications in patient diagnosis and treatment.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Healthcare providers must halt the use of affected systems, which may disrupt patient care and require immediate alternative arrangements.
Practical Guidance
How to identify if yours is affected
- Locate the model number on your ultrasound system.
- Review the software version if applicable.
Where to find product info
Model numbers are typically found on the back or bottom of the ultrasound system.
What timeline to expect
Expect a timeline of 4-6 weeks for refund or replacement processing.
If the manufacturer is unresponsive
- Document your communications with Philips.
- File a complaint with the FDA or appropriate health authority if necessary.
- Consider seeking legal counsel if issues persist.
How to prevent similar issues
- When purchasing medical devices, check for recalls and safety notices.
- Ensure devices are certified by relevant health authorities before use.
- Regularly monitor device performance and report any irregularities immediately.
Documentation advice
Keep records of all communications regarding the recall, including emails, letters, and phone calls.
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Product Details
The recall involves Philips EPIQ Ultrasound Systems with model numbers 795200, 795201, 795231, 795232, 795234, 795117, and 795122. These systems were distributed worldwide, including all 50 states in the U.S. and numerous countries.
Key Facts
- Unexpected automatic reboot risk
- Stop using immediately
- Contact Philips for instructions
- Worldwide distribution affected
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Safety Guide
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