Quick Facts at a Glance
- Recall Date
- June 25, 2026
- Hazard Level
- HIGH
- Brands
- Southern Telecom Expands, Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13., Lomi
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Southern Telecom Expands, Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13., Lomi
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
June 25, 2026
Reported by CPSC
June 30, 2026
RecallRadar source check
July 1, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
What You Should Do
return it for a full refund. Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.. Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.. Available options: Refund
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Full Description
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
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Safety Guide
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