Quick Facts at a Glance
- Recall Date
- November 26, 2025
- Hazard Level
- HIGH
- Brand
- Vivohome
- Category
- Furniture
- Sold At
- Unknown
- At-Risk Groups
- GENERAL, ELDERLY
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Vivohome
- Product type
- Adult Portable Bed Rail
- Model numbers
- VH1316-WC, VH1316-WH
- Sizes
- 36.6 inches long x 16.1 inches wide x 15.7 inches high
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
November 26, 2025
Reported by CPSC
November 26, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. In addition, the bed rails do not bear the required hazard warning labels.
What You Should Do
return it for a full refund. Vivohome toll-free at 866-848-6463 from 9 a.m. to 5 p.m. PT Monday through Friday or by email at support@3qmart.com.. Consumers should immediately stop using the recalled bed rails and contact Vivohome for a full refund. Consumers will be asked to write "RECALLED" on the rails with permanent marker and send of photo of the marked bed rails to support@3qmart.com. Consumers should then dispose of the recalled product in accordance with local requirements.. Available options: Refund
About This Product
Vivohome bed rails are designed to provide side support for adults on traditional beds. They are marketed as a safety accessory for those needing assistance getting in or out of bed.
Why This Is Dangerous
The defect can trap a user between the rail and mattress or within the rail, potentially causing suffocation. The absence of required hazard warnings increases the risk. These issues prompted the recall.
Industry Context
This recall is not described as part of a broader industry pattern.
Practical Guidance
How to identify if yours is affected
- Check model numbers VH1316-WC or VH1316-WH on packaging or product registration card.
- Measure the product if needed to confirm dimensions 36.6 in L x 16.1 in W x 15.7 in H.
- Look for a red release button on the top bar.
Where to find product info
Model numbers are printed on the packaging and the product registration card.
What timeline to expect
Refund processing typically 4-6 weeks after return is initiated.
If the manufacturer is unresponsive
- Document all contact attempts with Vivohome.
- File a complaint with the CPSC if the company remains unresponsive.
- Consider involving a consumer protection agency or lawyer for unremedied recalls.
How to prevent similar issues
- Verify safety standards compliance before purchasing bed rails.
- Check for hazard warnings and labeling.
- Choose replacement products from brands with clear safety documentation.
- Monitor recall databases for updates.
Documentation advice
Keep receipt, packaging, photos of the product, and all correspondence with the company. Save the recall notice and any refund confirmations.
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Product Details
Brand: Vivohome. Product: Adult portable bed rails. Models: VH1316-WC (wood top bar) and VH1316-WH (metal top bar). Dimensions: approx. 36.6 in long x 16.1 in wide x 15.7 in high. Features: four metallic stand bars with padding; red release button that collapses the rail. Model number printed on packaging and on the product registration card. Imported by Vivohome.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 36.6 in L x 16.1 in W x 15.7 in H
- Models VH1316-WC and VH1316-WH
- Red release button, top bar options wooden or metal
- Hazard: entrapment and asphyxiation; missing hazard labels
- Refund available; recall status ACTIVE as of 2025-11-26
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Safety Guide
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