Vivohome recalled adult portable bed rails due to a risk of entrapment and asphyxiation. The recall covers models VH1316-WC and VH1316-WH. The rails measure about 36.6 inches long, 16.1 inches wide and 15.7 inches high and have a wooden or metallic top bar with a red release button that can collapse. Stop using the recalled rails and contact Vivohome for a full refund.
The recalled bed rails violate the mandatory standard for adult portable bed rails, posing a serious entrapment hazard and risk of death by asphyxiation. When the bed rails are attached to a bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. In addition, the bed rails do not bear the required hazard warning labels.
return it for a full refund. Vivohome toll-free at 866-848-6463 from 9 a.m. to 5 p.m. PT Monday through Friday or by email at support@3qmart.com.. Consumers should immediately stop using the recalled bed rails and contact Vivohome for a full refund. Consumers will be asked to write "RECALLED" on the rails with permanent marker and send of photo of the marked bed rails to support@3qmart.com. Consumers should then dispose of the recalled product in accordance with local requirements.. Available options: Refund
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Vivohome bed rails are designed to provide side support for adults on traditional beds. They are marketed as a safety accessory for those needing assistance getting in or out of bed.
The defect can trap a user between the rail and mattress or within the rail, potentially causing suffocation. The absence of required hazard warnings increases the risk. These issues prompted the recall.
This recall is not described as part of a broader industry pattern.
Consumers may face serious injury or death risks if using these rails. The recall requires immediate cessation of use and a refund, reducing potential harm and financial exposure for buyers.
Model numbers are printed on the packaging and the product registration card.
Refund processing typically 4-6 weeks after return is initiated.
Keep receipt, packaging, photos of the product, and all correspondence with the company. Save the recall notice and any refund confirmations.
Brand: Vivohome. Product: Adult portable bed rails. Models: VH1316-WC (wood top bar) and VH1316-WH (metal top bar). Dimensions: approx. 36.6 in long x 16.1 in wide x 15.7 in high. Features: four metallic stand bars with padding; red release button that collapses the rail. Model number printed on packaging and on the product registration card. Imported by Vivohome.
No injuries or incidents have been reported.
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