HIGH

WHILL Model F, with software versions before HMI: 2.23 / MC: 1.05; the device is an indoor/outdoor, foldable battery-operated 2-wheel drive (rear-wheel drive) powered wheelchair.

Cyber vulnerability of BLE communication was found by CISA VDP program.

Quick Facts at a Glance

Recall Date
December 29, 2025
Hazard Level
HIGH
Brand
WHILL

Hazard Information

Cyber vulnerability of BLE communication was found by CISA VDP program.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact WHILL, INC. or your healthcare provider for instructions. Notification method: E-Mail

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Full Description

WHILL Model F, with software versions before HMI: 2.23 / MC: 1.05; the device is an indoor/outdoor, foldable battery-operated 2-wheel drive (rear-wheel drive) powered wheelchair.. Reason: Cyber vulnerability of BLE communication was found by CISA VDP program.. Classification: Class I. Quantity: 2324 units. Distribution: US: Kansas

Safety Guide

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Read: How to Get Refunds and Replacements

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Product Classification

Product Details

Brand
Model Numbers
UDI/DI 04570072300019
Serial Numbers: FB1203U2610192
FB1203U2610191
FB1203U2610190
FB1203U2610189
+15 more
Report Date
May 6, 2026
Recall Status
ACTIVE