Quick Facts at a Glance
- Recall Date
- July 23, 2025
- Hazard Level
- HIGH
- Brand
- BMW
- Category
- Vehicles & Parts
- At-Risk Groups
- GENERAL, PREGNANT, PETS
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- BMW
- Product type
- Electric Car (BMW i4, iX, i7, i5)
- Model numbers
- I4 EDRIVE40
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
July 23, 2025
Reported by NHTSA
July 23, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A loss of drive power increases the risk of a crash.
What You Should Do
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
About This Product
The recall covers several BMW EVs with high-voltage propulsion systems relying on software control. These vehicles rely on software stability to maintain drive power.
Why This Is Dangerous
Loss of drive power can lead to a crash if it occurs during driving or maneuvering, especially in traffic.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
Owners face OTA update or dealership visits. No injuries or incidents are cited in the release.
Practical Guidance
How to identify if yours is affected
- Identify vehicle model and year from registration documents
- Check VIN on door jamb and vehicle paperwork
- Look up recall ID 25V395000 on NHTSA site
Where to find product info
Recall ID 25V395000 on NHTSA database and BMW customer service
What timeline to expect
OTA updates and dealer visits will occur after owner letters dated 2025-08-05; updates are free and typically completed quickly
If the manufacturer is unresponsive
- Log a complaint with NHTSA if BMW delays; document all communications
- Request escalation to a supervisor and keep records
- Consider seeking attorney guidance for unresolved issues
How to prevent similar issues
- Keep software up to date; enroll in OTA updates; monitor BMW announcements for recalls
- Ensure vehicle is addressed promptly to maintain drive power
Documentation advice
Keep copies of recall letters, service records, and correspondence with BMW
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Product Details
Model: BMW i4 eDrive40; Years: 2022-2025 (i4) and 2022-2024 (iX); 2023-2024 i7; 2024 i5. Component: Electrical system, propulsion system, traction motor, controller, software. Sold through: BMW NA channels. Remedy: OTA or dealer software update, free of charge. Recall date: 2025-07-23.
Reported Incidents
No specific incidents or injuries are mentioned in the provided recall data.
Key Facts
- Recall ID: 25V395000
- Hazard: possible loss of drive power due to high-voltage software shut down
- Remedy: OTA or dealer software update at no cost
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Safety Guide
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