HIGH

BMW Recalls 2025 Motorcycles Over eCall Crash Notification Risk

BMW recalls 2025 motorcycles with optional eCall system due to a software error that can deactivate emergency crash notification. OTA or dealer update will fix the issue. Letters to owners go out Sept. 12, 2025. Contact BMW at 1-800-525-7417.

Quick Facts at a Glance

Recall Date
July 25, 2025
Hazard Level
HIGH
Brand
BMW
Category
Vehicles & Parts
Sold At
Unknown
At-Risk Groups
GENERAL, PREGNANT, PETS

Hazard Information

In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders.

What You Should Do

The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.

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About This Product

High-end motorcycles with optional connectivity features. Riders rely on eCall for emergency notification.

Why This Is Dangerous

Deactivated eCall could delay first responders in emergencies, increasing risk to riders in crashes or severe incidents.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

Potential delays in emergency response could increase injury severity in crashes; OTA update expected to resolve.

Practical Guidance

How to identify if yours is affected

  1. Verify model year 2025 and model name against your bike.
  2. Confirm presence of optional eCall system in the vehicle's feature list.
  3. Check for a firmware or software update availability or notice from BMW.

Where to find product info

Owner letters scheduled for Sept. 12, 2025; contact BMW customer service at 1-800-525-7417; NHTSA recall page 25V480000.

What timeline to expect

OTA updates will be available and mailed to owners starting Sept 12, 2025; full remediation expected shortly after.

If the manufacturer is unresponsive

  • Escalate to BMW customer service
  • File a consumer complaint with NHTSA if not addressed in a timely manner

How to prevent similar issues

  • Ensure software settings and connectivity are up to date
  • Regularly check for vehicle updates from BMW
  • Verify eCall system status after updates

Documentation advice

Keep recall notice, update receipts, and any correspondence with BMW.

Product Details

Brand BMW. Vehicles recalled: 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000 R, K 1600 GT. Component: COMMUNICATION: AUTO CRASH NOTIFICATION. Recall date: 2025-07-25. Remedy: OTA software update or dealer repair free of charge. Manufacturer: BMW of North America, LLC.

Reported Incidents

No incident counts are provided in the data. The recall status is ACTIVE with a HIGH hazard level.

Key Facts

  • Brand BMW; models include 2025 F 900 GS, F 800 GS, R 1300 GS Adventure, R 1300 GS, S 1000 RR, S 1000
  • K 1600 GT included; recall date 2025-07-25
  • Hazard level HIGH; eCall deactivation could prevent crash notification
  • Remedy: OTA update or dealer repair at no charge; owner letters mailed 2025-09-12
  • Contact BMW customer service for details

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: How to Report an Unsafe Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANTPETS
Injury Types
ELECTRICALCRUSHINGSUFFOCATIONOTHER

Product Classification

Product Details

Brand
Model Numbers
R 1300 GS ADVENTURE
R 1300 GS
F 900 GS
F 800 GS
S 1000 RR
+2 more
Report Date
July 25, 2025
Recall Status
ACTIVE

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