Quick Facts at a Glance
- Recall Date
- May 7, 2026
- Hazard Level
- HIGH
- Brand
- Chrysler
- Category
- Vehicles & Parts
- Sold At
- Unknown
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from National Highway Traffic Safety Administration; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Chrysler
- Product type
- Radio/Infotainment Unit
- Model numbers
- PACIFICA
- Sold at
- Unknown
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
May 7, 2026
Reported by NHTSA
May 7, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
What You Should Do
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
About This Product
The Chrysler Pacifica is a minivan with an integrated infotainment system that includes a rearview camera display. The radio unit is part of the infotainment apparatus.
Why This Is Dangerous
If the rearview camera image does not display, the driver has reduced visibility behind the vehicle, increasing crash risk while backing.
Industry Context
This recall is not described as part of a broader industry pattern. This is a specific defect related to a radio installed in certain Pacifica vehicles.
Real-World Impact
Owners may experience degraded backup visibility before repair. The recall remedy requires dealer service and is performed at no cost.
Practical Guidance
How to identify if yours is affected
- 1. Confirm vehicle is a 2024-2025 Chrysler Pacifica.
- 2. Check recall status via NHTSA 25V471000 or Chrysler 57C recall information.
- 3. If affected, contact an authorized dealer to schedule radio replacement.
Where to find product info
VIN verify via Chrysler or the NHTSA recall page 25V471000; recall number 57C.
What timeline to expect
Repairs are completed by dealers. No further action required once serviced. Expect a confirmation from the dealer.
If the manufacturer is unresponsive
- 1. File a complaint with NHTSA.
- 2. Contact Chrysler customer service at 800-853-1403 for escalation.
How to prevent similar issues
- Regularly check recall status for vehicles you own.
- Ensure any infotainment repairs are performed by authorized dealers.
- Keep VIN, recall numbers, and service receipts for records.
Documentation advice
Keep the recall letter, service receipts, and any correspondence with the dealer or Chrysler.
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Product Details
Vehicles: 2024-2025 Chrysler Pacifica. Make: Chrysler (FCA US, LLC). Component: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Remedy: Radio replacement performed by dealers at no charge. Recall number: 57C. NHTSA ID: 25V471000. Notice date: 2025-08-07. Status: Active.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- 2024-2025 Chrysler Pacifica affected
- Recall number 57C
- NHTSA ID 25V471000
- Owner letters mailed 2025-08-07
- Radio replacement remedy completed by dealers
- All affected vehicles repaired as of recall status ACTIVE
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