Chrysler is recalling 2024-2025 Pacifica minivans after a radio installed during production could fail to display the rearview camera image. Dealers will replace the radio at no cost. Owner letters were mailed August 7, 2025. Contact Chrysler customer service at 800-853-1403 for details.
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
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The Chrysler Pacifica is a minivan with an integrated infotainment system that includes a rearview camera display. The radio unit is part of the infotainment apparatus.
If the rearview camera image does not display, the driver has reduced visibility behind the vehicle, increasing crash risk while backing.
This recall is not described as part of a broader industry pattern. This is a specific defect related to a radio installed in certain Pacifica vehicles.
Owners may experience degraded backup visibility before repair. The recall remedy requires dealer service and is performed at no cost.
VIN verify via Chrysler or the NHTSA recall page 25V471000; recall number 57C.
Repairs are completed by dealers. No further action required once serviced. Expect a confirmation from the dealer.
Keep the recall letter, service receipts, and any correspondence with the dealer or Chrysler.
Vehicles: 2024-2025 Chrysler Pacifica. Make: Chrysler (FCA US, LLC). Component: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Remedy: Radio replacement performed by dealers at no charge. Recall number: 57C. NHTSA ID: 25V471000. Notice date: 2025-08-07. Status: Active.
No injuries or incidents have been reported.
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