Quick Facts at a Glance
- Recall Date
- April 30, 2026
- Hazard Level
- HIGH
- Brands
- Mobility Source Medical Technology Co., Ltd. of China, Adult Portable Bed Rails, Hepo
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Mobility Source Medical Technology Co., Ltd. of China, Adult Portable Bed Rails, Hepo
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
April 30, 2026
Reported by CPSC
May 1, 2026
RecallRadar source check
May 7, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. The bed rails also do not meet structural stability or retention strap requirements, posing a fall hazard. The bed rails' push pins and push pin holes are incorrectly sized, posing a laceration hazard. In addition, the bed rails do not bear the required hazard warning labels.
What You Should Do
return it for a full refund. Hepo Care Medical Equipment Online by email at manager@lqxmedical.com or online at https://www.hepolife.com/bed-rail-safety-recall or https://www.hepolife.com and click "Recall" at the top of the page for more information.. Consumers should stop using the recalled adult portable bed rails immediately and contact Hepo Care Medical Equipment Online for a full refund. Consumers will be asked to destroy the bed rails by dismantling the bed rails, cutting off the storage bag and writing "RECALLED" on the upper and lower rails with permanent marker, take a photo of the destroyed rails and upload the photo to www.hepolife.com/bed-rail-safety-recall or email the photo to manager@lqxmedical.com.. Available options: Refund
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Full Description
This recall involves Hepo-branded adult portable bed rails, model 110039. The recalled bed rails have white tubing with black foam rubber handle grips, a black fabric pouch, and measures about 16 inches wide by 25 inches high. The model number is located on the original product packaging.
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Safety Guide
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Read: How to Get Refunds and ReplacementsWant to Know First?
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