ZOLIQUEX recalled adult portable bed rails sold on Amazon after reports of entrapment and asphyxiation risk. The recall targets silver bed rails measuring 12.4 inches wide by 33.07 inches tall and weighing 7.1 pounds. The model numbers ZEX014-V1 and the Zoliquex branding appear on packaging. Stop using the product and seek a full refund by contacting ZOLIQUEX.
The recalled bed rails violate the mandatory standard for adult portable bed rails because users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation. In addition, the bed rails do not bear the required hazard warning labels.
return it for a full refund. ZOLIQUEX by email at ZEXnaturemedical@outlook.com, or online at https://www.zoliquex.com/recalls/ or https://www.zoliquex.com and click "Recall" at the top of the page for more information.. Consumers should stop using the recalled adult portable bed rails immediately and contact ZOLIQUEX for a full refund. Consumers should cut the black safety strap in half and write "RECALLED" on the upper and lower bed rails with a permanent marker, take a photo of the marked bed rail with the buyer's name on a piece of paper and email the photo to ZEXnaturemedical@outlook.com.. Available options: Refund
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Adult portable bed rails provide side support for individuals in beds, common in homes and care settings. They can prevent falls but must meet safety standards and include hazard warnings.
The recalled rails can entrap users between the rail and mattress or inside the rail, leading to asphyxiation. They also lack mandated hazard warnings.
This recall is not described as part of a broader pattern in the provided data.
Consumers risk serious injury or death. The remedy is a full refund; there is no replacement if not specified.
Recall page on zoliquex.com and the email ZEXnaturemedical@outlook.com
Refund processing timelines not specified; follow provided instructions for submission
Keep photos of the product, model number, packaging, and all correspondence with the company. Retain proof of purchase if available.
Product: Zoliquex branded adult portable bed rails. Color: Silver. Dimensions: 12.4 inches wide by 33.07 inches tall. Weight: 7.1 pounds. Model numbers: ZEX014-V1. Sold at: Amazon. Sold since: Unknown. Price: Unknown. Manufacturer: ZOLIQUEX, China.
No incidents or injuries are stated in the provided data. No injuries or incidents have been reported.
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