Aterian recalls PurSteam Elite Travel Steamers and PurSteam Mighty Lil Steamers sold after December 2020 due to a burn risk. The steamers can expel hot water from the steam nozzle during use. Affected consumers should stop using the recalled steamers and submit a recall request at recall.pursteam.com for a full refund, which requires cutting the cord and uploading a photo of the steamer with its C
The steamers can expel hot water from the steam nozzle during use, posing a serious burn hazard to consumers.
Aterian toll free at 833-910-6095 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@pursteam.com, or online at recall.pursteam.com or at https://pursteam.com/ and click on "Product Recall" at the top of the page for more information.. Consumers should immediately stop using the recalled steamers and visit recall.pursteam.com to submit a Recall Request. As part of the request process, consumers will be required to provide their contact information and then cut the steamer's cord and upload a photo of the steamer with its cut cord, in order to receive a full refund. Consumers should keep their steamer until receiving their refund, as some consumers may be asked to return their steamer to Aterian with a prepaid shipping mailer.. Available options: Refund
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PurSteam Elite Travel Steamer and PurSteam Mighty Lil Steamer are compact handheld steamers marketed for wrinkle removal and fabric care while traveling.
The unit can expel hot water from the steam nozzle during operation, creating a serious burn risk to users.
This recall is not described as part of a broader industry pattern.
Consumers may suffer burn injuries. The recall offers a full refund. Consumers should stop using recalled units and submit a request for refund.
Date code and model printed on the bottom label of the unit. Date code format YYMM.
Refund processing typically 4-6 weeks after submission.
Keep records of the recall notice, submission confirmations, and any correspondence. Photograph the unit and the cut cord as requested.
Models: PS-510 (PurSteam Elite Travel Steamer) and PS-550 (PurSteam Mighty Lil Steamer). Date codes include 2310, 2308, 2305, 2304, 2303, 2212, 2211, 2210, 2203, 2112, 2111, 2110, 0221, 1019, 4619. Sold after December 2020. Colors: White. Bottom labels list date codes in YYMM format. Manufacturer: Aterian. Website: recall.pursteam.com.
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