Quick Facts at a Glance
- Recall Date
- September 23, 2025
- Hazard Level
- HIGH
- Brand
- Becton Dickinson &
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Becton Dickinson &
- Product type
- Microbiology Data Management System
- Model numbers
- Catalog Number 441002, 441421, 445398, NUC 2, Nuc 5i5 Os Image Bow 2.X, EPSN codes, MXL8503690
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
September 23, 2025
Reported by FDA DEVICE
October 29, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Product service credentials used by some BD technical support teams to access certain BD products were accessed by an unauthorized actor. Until these product service credentials are updated, there is a risk of unauthorized access that may impact the confidentiality, integrity and/or availability of the relevant products and associated data.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Becton Dickinson & Co. or your healthcare provider for instructions. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
About This Product
BD EpiCenter data management systems are used in microbiology labs to manage workflow and data. They tie to BD diagnostics and patient results infrastructure in clinical settings.
Why This Is Dangerous
A set of product service credentials used by BD technical support were accessed by an unauthorized actor. Updating credentials mitigates risk of data breach and service disruption.
Industry Context
This recall is not part of a broader industry pattern noted in the provided data.
Real-World Impact
No reported patient injuries. The impact is operational and data-security related, with potential for confidentiality breaches.
Practical Guidance
How to identify if yours is affected
- Review catalog numbers 441002, 441421, and 445398
- Check for related NUC 2 and Nuc 5i5 Os Image Bow 2.X identifiers
- Cross-check UDI/DI 00382904410025
- Inspect serial numbers such as MXL8503690 and EPSN family codes
Where to find product info
Look on product label, user manual, BD support portal, or FDA enforcement page Z-0235-2026
What timeline to expect
Remediation timelines vary; follow BD notices and FDA guidance for updates and replacement options
If the manufacturer is unresponsive
- Document attempts to contact BD
- Escalate to FDA consumer complaint portal if BD remains unresponsive
How to prevent similar issues
- Change and secure service credentials regularly
- Maintain updating processes for vendor credentials
- Verify updates are installed from trusted BD sources
Documentation advice
Keep all recall notices, emails, and replacement confirmations. Save serial and catalog numbers with dates.
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Product Details
Model numbers include Catalog Number 441002, 441421, 445398, and related NUC 2 and Nuc 5i5 Os Image Bow 2.X variants. Distribution is worldwide. 2,050 units recalled. Sold under BD EpiCenter branding. UDI/DI 00382904410025. Serial numbers referenced include MXL8503690 and multiple EPSN codes.
Reported Incidents
No clinical injuries or patient harm are described in the notice. The recall is based on potential data security risk due to credential exposure.
Key Facts
- 2,050 units recalled worldwide
- Serials: MXL8503690, EPSN codes
- High hazard level due to credential exposure
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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