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BD Phoenix M50 Recall: 4,283 Systems Worldwide Over Access Risk (2025)

BD recalled 4,283 Phoenix M50 Automated Microbiology Systems worldwide after unauthorized access to product service credentials. The unauthorized actor could access affected products and data. Labs should stop using these devices and follow the recall instructions from BD; contact BD for remediation guidance.

Official notice

Source-backed recall notice

No product image was available from the source feed.

Official source
FDA DEVICE
Recall date
September 23, 2025
Status
ACTIVE
Severity
8/10

Quick Facts at a Glance

Recall Date
September 23, 2025
Hazard Level
HIGH
Brand
BD
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL, PREGNANT

What to Do Now

Use this page like a recall checklist: verify the product first, then act on the official remedy.

Immediate steps

  1. 1Stop using the product until you confirm whether it is included in the recall.
  2. 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
  3. 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
  4. 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.

Check these identifiers

Brand
BD
Product type
Automated Microbiology Instrument
Model numbers
443624, 44362409, PF4176, PF4182, PF2302, PF4198, PF4149, PF4189 +12 more
Sold at
Multiple Retailers
Where affected
ALL

Recall Timeline

Key dates and source checks for this recall record.

  1. Recall announced

    September 23, 2025

  2. Reported by FDA DEVICE

    October 29, 2025

  3. RecallRadar source check

    April 18, 2026

  4. Consumer action

    Use the official remedy and keep documentation.

Hazard Information

Product service credentials used by some BD technical support teams to access certain BD products were accessed by an unauthorized actor. Until these product service credentials are updated, there is a risk of unauthorized access that may impact the confidentiality, integrity and/or availability of the relevant products and associated data.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Becton Dickinson & Co. or your healthcare provider for instructions. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit

About This Product

The BD Phoenix M50 Automated Microbiology System is used in clinical laboratories to identify and test pathogens. It is part of automated workflows in microbiology labs and supports patient diagnostic processes.

Why This Is Dangerous

BD notes an unauthorized actor accessed product service credentials. This could lead to unauthorized access to device software or data, affecting confidentiality, integrity and availability of the systems and related information.

Industry Context

This recall is not described as part of a broader industry pattern in the provided information.

Real-World Impact

Labs may need to pause some operations to implement remediation. The recall may affect data security, system availability and workflow continuity in clinical labs.

Practical Guidance

How to identify if yours is affected

  1. Check device label for Catalog Numbers 443624 or 44362409
  2. Verify UDI 00382904436247 on the device or packaging
  3. Cross-check with BD recall Z-0239-2026 notice

Where to find product info

Official recall notices on the FDA Enforcement Report page and BD’s recall communications page

What timeline to expect

Remediation timelines are determined by BD; typical replacement or remediation processes may take 4-6 weeks once initiated

If the manufacturer is unresponsive

  • Document all attempts to contact BD
  • Escalate to hospital risk management or regulatory authorities if BD is not responsive
  • Consider filing a complaint with the FDA if appropriate

How to prevent similar issues

  • Review and tighten access controls for service credentials
  • Ensure only authorized BD personnel have credentials
  • Monitor for unauthorized access attempts and security advisories from BD

Documentation advice

Retain the recall notice, serial numbers, UDI, and all correspondence with BD for records.

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Product Details

Catalog Numbers: 443624, 44362409. Product: BD Phoenix M50 Automated Microbiology System. UDI/DI: 00382904436247. PF family models include PF4176, PF4182, PF2302, PF4198, PF4149, PF4189, PF4202, PF2699, PF4200, PF4207, PF4209, PF2640, PF2769, PF3383, PF2742, PF4215, PF4204, PF0571. Distribution: Worldwide. Sold: Unknown. Price: Unknown.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • Catalog numbers 443624 and 44362409
  • Recall number Z-0239-2026
  • Classification: Class II

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANT
Injury Types
OTHER

Product Details

Brand
Model Numbers
443624
44362409
PF4176
PF4182
PF2302
+15 more
Affected States
ALL
Report Date
October 29, 2025
Recall Status
ACTIVE

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