Quick Facts at a Glance
- Recall Date
- November 20, 2025
- Hazard Level
- HIGH
- Brand
- CareFusion 303
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- Geographic Scope
- 1 states
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Medical Devices; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- CareFusion 303
- Product type
- Automated Dispensing Cabinets (ADC)
- Model numbers
- Firmware Version: 1.48. REF/UDI-DI: 323/10885403512667, 324/10885403512681, 352/10885403512674, 1149-00/10885403517822, 1152-00/10885403517839, 1155-00/10885403521300, 1116-00/10885403512605
- Sold at
- Multiple Retailers
- Where affected
- ALL
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
November 20, 2025
Reported by FDA DEVICE
December 31, 2025
RecallRadar source check
January 7, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Automated Dispensing Cabinets (ADC) received a Half Height CUBIE drawer firmware update, which caused a Cubie Insert event which prompts software to generate a duplicate address, which causes an error and the drawer to fail, which may lead to inability or delay in accessing stored items, delay in the replenishment of ADCs or patient specific medications stored outside of ADCs.
What You Should Do
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact CareFusion 303, Inc. or your healthcare provider for instructions. Notification method: Letter
About This Product
Automated Dispensing Cabinets (ADC) are used in healthcare settings to store and dispense medications securely. They help streamline medication management and ensure that healthcare providers have quick access to medications.
Why This Is Dangerous
The firmware update caused a malfunction that may lead to drawer failures, preventing timely access to medications stored in the cabinets. This can cause significant delays in patient care.
Industry Context
This recall is not part of a broader industry pattern.
Real-World Impact
The recall may cause inconvenience and delays in medication access, which could affect patient treatment and care.
Practical Guidance
How to identify if yours is affected
- Locate the model number on the device.
- Compare the model number with the recalled list.
- Check the firmware version if applicable.
Where to find product info
Model numbers and firmware versions are usually found on the back or bottom of the device.
What timeline to expect
Expect a refund or replacement processing time of approximately 4-6 weeks.
If the manufacturer is unresponsive
- Follow up with CareFusion 303 via phone or email.
- Document any correspondence attempts.
How to prevent similar issues
- Research products for firmware stability before purchase.
- Look for safety certifications on medical devices.
- Choose devices with reliable customer support.
Documentation advice
Keep a record of your purchase, any communication regarding the recall, and any photos of the device.
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Product Details
The recall includes BD Pyxis MedStation models REF: 323, 324, 352, and BD Pyxis Pro models REF: 1149-00, 1152-00, 1155-00, and 1116-00. The units were sold worldwide, including all U.S. states, and the price is not specified.
Key Facts
- Recall date: November 20, 2025
- Class II recall due to high hazard
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Safety Guide
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