BD recalled 38 Veritor Connect Software units distributed to healthcare providers worldwide. Unauthorized access to product service credentials could affect confidentiality, integrity or availability of the product and data. Stop using the software and follow the recall instructions provided by the manufacturer.
Product service credentials used by some BD technical support teams to access certain BD products were accessed by an unauthorized actor. Until these product service credentials are updated, there is a risk of unauthorized access that may impact the confidentiality, integrity and/or availability of the relevant products and associated data.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Becton Dickinson & Co. or your healthcare provider for instructions. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit
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BD Veritor Connect Software transfers in vitro diagnostic results data from the BD Veritor Plus Analyzer to the BD Synapsys platform.
An unauthorized actor gaining access to product service credentials could compromise data confidentiality, integrity and availability of the affected BD Veritor systems.
This recall is not identified as part of a broader industry pattern.
No injuries reported. The issue centers on data security and access controls rather than physical device failure.
On device labels, packaging or recall notices from BD and FDA.
Refunds or replacements typically processed within 4-6 weeks after submission of the claim.
Keep copies of the recall notice, screenshots of communications, and any purchase details for your records.
Catalog Number: 444881. Serial numbers include SL00087, SL00098, SL01320, SL00083, SL00089, SL01002, SL01050, SL01522, SL00095, SL01480, SL01000, SL00551, SL01007, SL00062, SL01354, SL00097, SL01028, SL00066. UDI/DI: 00382904448813. Distribution: Worldwide. Quantity recalled: 38 units.
No injuries or incidents have been reported.
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