Quick Facts at a Glance
- Recall Date
- July 21, 2025
- Hazard Level
- MEDIUM
- AI Risk Assessment
- CRITICAL
- Brands
- Bestway, Intex, Polygroup...
- Category
- Home & Garden
- Sold At
- Multiple Retailers
- At-Risk Groups
- INFANTS, CHILDREN, GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from Consumer Product Safety Commission; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- Bestway, Intex, Polygroup, Coleman
- Product type
- Above-Ground Pool
- Model numbers
- Power Steel, Steel Pro, Metal Frame Pools, Ultra Frame Pools, Prism Frame Pool, Ultra XTR Frame Pool, Summer Waves, Summer Escapes +3 more
- Sizes
- 48 inches and taller
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
July 21, 2025
Reported by CPSC
July 24, 2025
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
More Product Images
Hazard Information
The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
What You Should Do
Consumers should stop using the product immediately. Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.. Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.. Available options: Repair
About This Product
Above-ground pools are common backyard features used for recreation and cooling during warm months. They come in various metal-frame designs and are sold by multiple brands for setups in home backyards.
Why This Is Dangerous
A strap around the base of the legs can create a foothold. A child may use the foothold to enter the pool, creating a drowning risk.
Industry Context
This recall is not described as part of a broader industry pattern.
Real-World Impact
Families may face extended downtime while awaiting repairs. The recall involves life-safety risks that require prompt action and potential drain-and-repair cycles.
Practical Guidance
How to identify if yours is affected
- Locate your pool liner for brand and model identifiers.
- Confirm the pool is 48 inches tall or taller.
- Cross-check against the recall list for Bestway, Coleman, Intex, and Polygroup models.
- If uncertain, contact the brand’s recall line for confirmation.
- Do not allow children near the pool until the issue is addressed.
Where to find product info
Model numbers are printed on the outside of the pool liner. Check the brand pages listed in the recall for model-name lists.
What timeline to expect
Repair kit distribution is expected to begin immediately with variable shipping times; repairs may take several weeks to complete.
If the manufacturer is unresponsive
- Document all contact attempts.
- Escalate to consumer protection agencies if needed.
- Consider filing a formal complaint with the CPSC.
How to prevent similar issues
- Before buying, verify model numbers and look for recall history.
- Choose pools with straightforward access controls and fix attachments.
- Keep children away from pool equipment and ensure barriers during unsupervised times.
Documentation advice
Keep receipts, model numbers, photos of the pool, and records of all communications with brands. Maintain a log of repair kit requests and shipments.
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Product Details
Bestway and Coleman models sold 2008–2024 include Power Steel and Steel Pro; Coleman Power Steel pools are included. Intex models sold 2002–2012 include Metal Frame Pools and Ultra Frame Pools. Intex models sold 2024–2025 are available only at Intexcorp.com and Walmart and include 266 pool models (Prism Frame Pool and Ultra XTR Frame Pool). Polygroup models sold 2006–2025 include Summer Waves (2015–2025), Summer Escapes (2006–2015), Funsicle (2023–2025), Sand n Sun (2008–2011) and Blue Wave (2014–2025). Pool models affected are 48 inches tall and taller. Consumers should inspect the liner for
Reported Incidents
Nine deaths have been reported in connection with these pools.
Key Facts
- 9 deaths reported linked to the recall
- 5,000,000 pools sold since 2002
- Brands involved: Bestway, Coleman, Intex, Polygroup
- Pool heights 48 inches and taller are affected
- Repair kits are available; drain the pool if repair is not yet installed
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Safety Guide
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