Bestway, Intex, Polygroup Recall Pools Due to Drowning Risk
Bestway, Intex, and Polygroup recalled certain above-ground pools due to a drowning hazard. Nine deaths have been reported linked to this issue. The recall affects about five million pools sold since 2002.
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Hazard Information
The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
What You Should Do
Consumers should stop using the product immediately. Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.. Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.. Available options: Repair
Product Details
The recall includes models of above-ground pools 48 inches and taller. Brands affected are Bestway, Coleman, Intex, and Polygroup. These pools were sold between 2002 and 2025 across various retailers.
The Hazard
The compression strap surrounding the pool legs can create a foothold for children. This allows easy access to the pool, posing a significant drowning risk.
Reported Incidents
Nine deaths have been associated with these pools. No specific injury count has been provided, but the potential for serious incidents exists.
What to Do
Consumers should stop using the recalled pools immediately. Contact Bestway, Intex, or Polygroup for repair kits and further instructions. Until repairs are made, secure the area to prevent unsupervised access by children.
Contact Information
For Bestway, call 844-593-4003 or visit https://BWrecallsupport.expertinquiry.com. For Intex, call 800-549-8829 or visit www.Intexcorp.com/recall. For Polygroup, call 888-621-4137 or visit https://polygrouprecall.com.
Key Facts
- Nine reported deaths
- Five million units recalled
- Pool models 48 inches and taller
- Compresssion strap poses drowning hazard
- Contact manufacturers for repair kits