Bestway, Intex and Polygroup Recall 48-Inch+ Above-Ground Pools Over Drowning Hazard (2025)
Bestway, Intex and Polygroup recall 5 million above-ground pools taller than 48 inches after nine deaths. The recall covers pools whose model numbers are printed on the liner outside the pool. The hazard stems from a compression strap around the pool legs that can create a foothold for a child, enabling access to the water. Stop using the pools immediately and contact the respective brands for a维修
Quick Facts at a Glance
Recall Date
July 21, 2025
Hazard Level
MEDIUM
AI Risk Assessment
CRITICAL
Brands
Bestway, Intex, Polygroup...
Category
Home & Garden
Sold At
Multiple Retailers
At-Risk Groups
INFANTS, CHILDREN, GENERAL
Product Images
Example of child using the compression strap to stand on above-ground pool, illustrating the hazard involved
Examples of recalled above-ground pools with arrows showing the compression strap running externally on the outside and over the vertical support legs
Examples of Strap Configurations for Recalled Above-Ground Pools 48-Inches and Taller
Examples of Strap Configurations Running Behind the Pole for Above-Ground Pools 48-Inches and Taller that are Not Recalled
Hazard Information
The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
What You Should Do
Consumers should stop using the product immediately. Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.. Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.. Available options: Repair
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About This Product
Above-ground pools are common backyard features used for recreation and cooling during warm months. They come in various metal-frame designs and are sold by multiple brands for setups in home backyards.
Why This Is Dangerous
A strap around the base of the legs can create a foothold. A child may use the foothold to enter the pool, creating a drowning risk.
Industry Context
This recall is not described as part of a broader industry pattern.
Real-World Impact
Families may face extended downtime while awaiting repairs. The recall involves life-safety risks that require prompt action and potential drain-and-repair cycles.
Practical Guidance
How to identify if yours is affected
Locate your pool liner for brand and model identifiers.
Confirm the pool is 48 inches tall or taller.
Cross-check against the recall list for Bestway, Coleman, Intex, and Polygroup models.
If uncertain, contact the brand’s recall line for confirmation.
Do not allow children near the pool until the issue is addressed.
Where to find product info
Model numbers are printed on the outside of the pool liner. Check the brand pages listed in the recall for model-name lists.
What timeline to expect
Repair kit distribution is expected to begin immediately with variable shipping times; repairs may take several weeks to complete.
If the manufacturer is unresponsive
Document all contact attempts.
Escalate to consumer protection agencies if needed.
Consider filing a formal complaint with the CPSC.
How to prevent similar issues
Before buying, verify model numbers and look for recall history.
Choose pools with straightforward access controls and fix attachments.
Keep children away from pool equipment and ensure barriers during unsupervised times.
Documentation advice
Keep receipts, model numbers, photos of the pool, and records of all communications with brands. Maintain a log of repair kit requests and shipments.
Product Details
Bestway and Coleman models sold 2008–2024 include Power Steel and Steel Pro; Coleman Power Steel pools are included. Intex models sold 2002–2012 include Metal Frame Pools and Ultra Frame Pools. Intex models sold 2024–2025 are available only at Intexcorp.com and Walmart and include 266 pool models (Prism Frame Pool and Ultra XTR Frame Pool). Polygroup models sold 2006–2025 include Summer Waves (2015–2025), Summer Escapes (2006–2015), Funsicle (2023–2025), Sand n Sun (2008–2011) and Blue Wave (2014–2025). Pool models affected are 48 inches tall and taller. Consumers should inspect the liner for
Reported Incidents
Nine deaths have been reported in connection with these pools.
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