Change Healthcare recalled 12 programs of its Radiology Solutions software version 14.2.2 after reports surfaced that radiology reports may not display completely. This software flaw could lead to incomplete medical assessments and potential health risks. Healthcare providers and patients should stop using the software immediately and follow the recall instructions.
Due to software issue, radiology reports may not be fully displayed when viewing.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact CHANGE HEALTHCARE CANADA COMPANY or your healthcare provider for instructions. Notification method: E-Mail
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Change Healthcare Radiology Solutions software is used by healthcare providers to generate and view medical imaging reports. This software is critical for ensuring accurate diagnoses based on radiological data.
The malfunction in the software results in reports not being fully displayed, which can lead to incomplete medical assessments and potential health risks for patients.
This recall is not part of a broader industry pattern.
Healthcare facilities using this software may experience delays in reporting, which can affect patient care and outcomes.
Serial numbers and model numbers can typically be found in the software's about section or installation documentation.
Expect a refund or replacement processing time of approximately 4-6 weeks after submitting your request.
Retain any emails or notifications regarding the recall, and keep records of the software installed.
Software Name: Change Healthcare Radiology Solutions Version: 14.2.2 Model Number: (01)17540262030068 Quantity: 12 programs Distribution: US Nationwide and Canada
No injuries or incidents have been reported.
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