IBC Technologies recalled CX Series Combi Boilers for burn hazards. The recall covers CX-199 and CX-150 models with specific serial ranges. Consumers should stop using recalled boilers immediately and contact IBC for a free in-home repair to install a mixing valve.
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
Consumers should stop using the product immediately. IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at sales@ibcboiler.com, or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on "Recall" located at the bottom of the webpage.. Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.. Available options: Repair
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CX Combi Boilers provide central heating and hot water on demand in a compact residential unit. Typical installations are in utility rooms orBasement closets.
A water temperature exceeding the set control can burn users. The mixing valve retrofit mitigates this risk.
This recall is not part of a broader industry pattern.
Consumers face inconvenience and safety risk until repairs are completed. The remedy protects against scald injuries while keeping heating operational.
IBCs recall page and the bottom of www.ibcboiler.com/recalls for the Recall link.
Repair scheduling is free and typically completed during a single in-home visit. Expect 1–3 weeks from call to service depending on technician routing
Keep recall notice, notes of dates and interactions, and photos of the model/serial plate.
Model CX-199 and CX-150 boilers. Serial-number ranges specified for two production periods: Apr 2023–Apr 2024 and Jun 2024–Apr 2025. Sold directly by IBC Technologies. Recall active as of Aug 21, 2025.
No injuries or incidents have been reported in the recall notice.
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