IBC Technologies Recalls Combi Boilers Over Burn Hazard
IBC Technologies recalled CX Combi Boilers on August 21, 2025, due to a burn hazard. The defective models can exceed safe hot water temperatures. Consumers should stop using the affected units immediately.
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Hazard Information
A combi (or combination) boiler is a type of gas boiler that provides both a home's hot water and central heating. The hot water can exceed the temperature set on the control panel, posing a burn hazard to users.
What You Should Do
Consumers should stop using the product immediately. IBC toll free at 844-432-8422 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at sales@ibcboiler.com, or online at www.ibcboiler.com/recalls or https://www.ibcboiler.com/ and click on "Recall" located at the bottom of the webpage.. Contact IBC to schedule a free in-home repair by an authorized technician, who will install a mixing valve, if needed. Consumers can continue to use the recalled boilers for central heating.. Available options: Repair
Product Details
The recalled CX Combi Boilers include models CX-199 and CX-150 manufactured between April 2023 and April 2025. The affected serial numbers range from ICGFSW1-0199-230400064 to I162500429. These boilers were sold for prices between $4,700 and $5,100.
The Hazard
The CX Combi Boilers can produce hot water that exceeds the temperature set on the control panel. This condition poses a serious burn hazard to users.
Reported Incidents
No injuries or incidents have been reported to date. Consumers are advised to take immediate action as a precaution.
What to Do
Stop using the recalled boilers immediately. Contact IBC Technologies at 844-432-8422 or visit www.ibcboiler.com/recalls to schedule a free repair.
Contact Information
For more information, call IBC Technologies at 844-432-8422 or email sales@ibcboiler.com. Visit the website at www.ibcboiler.com.
Key Facts
- Models affected: CX-199 and CX-150
- Manufactured between April 2023 and April 2025
- Burn hazard from overheating water
- Contact for free in-home repair