Intuitive Surgical recalled 12 Da Vinci 5 surgical consoles on November 17, 2025. A software error may cause loss of user interface content on external monitors. Healthcare providers must stop using the devices immediately.
An error event following the release of a software version for the surgical system that can result in loss of user interface content on an external monitor or tower monitor.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Intuitive Surgical, Inc. or your healthcare provider for instructions. Notification method: Letter
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The Da Vinci 5 Console is part of a robotic surgical system designed for minimally invasive procedures. Its advanced technology allows surgeons to perform complex surgeries with precision and control.
The software error can disrupt the visual interface used by surgeons, making it difficult to monitor and control surgical procedures effectively. This can lead to operational failures during critical moments.
This recall is not part of a broader industry pattern.
The recall poses significant safety concerns for ongoing surgeries and could lead to operational downtime for healthcare facilities.
The model number can typically be found on the back or bottom of the console, along with the software version in the device settings.
Expect a timeline of 4-6 weeks for processing refunds or replacements once the manufacturer has been contacted.
Keep records of all communications with the manufacturer, including emails and letters, as well as any relevant receipts or purchase confirmations.
The recalled product is the Da Vinci 5 Console, model number 380730. It was sold in Louisiana, Massachusetts, New York, Pennsylvania, Texas, and Virginia. The console is used for minimally invasive surgery.
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