Intuitive Surgical recalled 144 units of the da Vinci 5 Surgeon Console Column Motor Connector on August 21, 2024. Users reported a potential ergonomic lock issue that could delay or abort surgical procedures. Healthcare providers must stop using the devices immediately and follow the recall instructions.
Surgical system Error 23062 due to connector1) Partially damaged "Potential problem with ergonomics: Disable - Retry " or 2) Failed "Disable Ergonomics: Viewer, headrest, armrest, and pedal tray position cannot be adjusted until da Vinci is restarted. Contact Technical Support to report the issue: Cancel-Disable" ergonomics locked until motor replaced; may lead to delay/aborted/alternate procedure
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Intuitive Surgical, Inc. or your healthcare provider for instructions. Notification method: Letter
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The recalled product is the da Vinci 5 Surgeon Console Column Motor Connector with part number 380730-40. It was distributed nationwide across multiple states including California, Florida, and New York. The product is part of a surgical system used in healthcare settings.
The connector may experience a surgical system error, specifically Error 23062. This error could lead to a failure in adjusting the ergonomics of the console, which includes the viewer, headrest, armrest, and pedal tray, causing potential delays or aborted surgeries.
No specific injuries or deaths have been reported related to this recall. Users have reported issues regarding the ergonomic lock preventing necessary adjustments.
Stop using the da Vinci 5 console immediately. Contact Intuitive Surgical, Inc. or your healthcare provider for further instructions and follow the recall notice that will be sent via letter.
For assistance, contact Intuitive Surgical at their customer service number or visit their official website for more details regarding the recall.
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