HIGH

Foundation Medicine FoundationOne CDx Recalled for Missing Companion Diagnostic Claims Page

Foundation Medicine recalled 59 units of FoundationOne CDx (F1CDx), RAL-0003 version 31.0 after reports indicated the companion diagnostic Claims Page was omitted. This oversight could impact patient care and healthcare provider decisions concerning diagnosis and treatment. Users should stop using the device and contact Foundation Medicine or their healthcare provider for further instructions.

Quick Facts at a Glance

Recall Date
November 8, 2022
Hazard Level
HIGH
Brand
Foundation Medicine
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Reports were sent to customers without the companion diagnostic (CDx) Claims Page. Claims pages were distributed via amended reports within 7 days of the issue occurrence.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Foundation Medicine, Inc. or your healthcare provider for instructions. Notification method: Letter

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About This Product

The FoundationOne CDx is a genomic test that helps physicians make informed treatment decisions based on a patient's unique cancer profile. Patients typically use it to guide personalized therapy and improve treatment outcomes.

Why This Is Dangerous

The absence of the companion diagnostic Claims Page in the reports could lead to a lack of essential information for healthcare providers when making diagnosis and treatment decisions.

Industry Context

This recall is not part of a broader industry pattern.

Real-World Impact

The recall may affect patients' access to personalized treatment plans, potentially delaying necessary care.

Practical Guidance

How to identify if yours is affected

  1. Check your FoundationOne CDx report for the presence of the companion diagnostic Claims Page.
  2. Contact Foundation Medicine directly to clarify if your test result is part of the recall.
  3. Keep any correspondence from Foundation Medicine regarding your test for records.

Where to find product info

Look for the FoundationOne CDx model number on the test report provided to you by the healthcare provider.

What timeline to expect

Expect to receive a response regarding refunds or replacements within 4-6 weeks after contacting the manufacturer.

If the manufacturer is unresponsive

  • Contact Foundation Medicine customer service again if you do not hear back within the stated timeline.
  • File a complaint with the FDA if your issues remain unaddressed.

How to prevent similar issues

  • Inquire about the completeness of reports before using diagnostic tests in the future.
  • Ensure that any diagnostic tests are certified and follow proper regulations.

Documentation advice

Keep a copy of the test report and all related communications with Foundation Medicine for your records.

Product Details

Product: FoundationOne CDx (F1CDx), RAL-0003 version 31.0 Quantity: 59 units (39 US, 20 OUS) Where Sold: Nationwide in the US and internationally, including Japan and Singapore Recall Date: November 8, 2022

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 59 units recalled (39 in the US, 20 international)
  • Missing companion diagnostic Claims Page in reports
  • No injuries or incidents reported
  • Stop using the device immediately
  • Contact Foundation Medicine for further instructions

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
F1CDX - RAL-0003 version 31.0
ORD-XXXX425-01 (JP)
ORD-XXX5703-01 (JP)
ORD-XXXX467-01 (JP)
ORD-XXXX474-01 (JP)
+15 more
Affected States
ALL
Report Date
December 3, 2025
Recall Status
ACTIVE

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