HIGH

GE Healthcare Recalls 173 CSCS MAS800 Central Station Desktops Over Reboot Risk (2025)

GE Healthcare recalled 173 CSCS MAS800 Central Station desktops distributed worldwide to hospitals after identifying a software fault that can trigger a reboot cycle. The reboot can result in a loss of central patient monitoring. Hospitals should stop using the devices and follow the manufacturer’s recall instructions.

Quick Facts at a Glance

Recall Date
September 5, 2025
Hazard Level
HIGH
Brand
GE Healthcare
Category
Health & Personal Care
Sold At
Multiple Retailers
At-Risk Groups
GENERAL, PREGNANT, PREGNANT

Hazard Information

GE HealthCare has identified an issue affecting Carescape" Central Station (CSCS) with software version V3.0.5, which can cause the system to enter a continuous reboot cycle. If this occurs, a loss of central monitoring of connected patients could result. This issue occurs only when the number of central stations connected to the network is 118, 119 or 120.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Wipro GE Healthcare Private Ltd. or your healthcare provider for instructions. Notification method: Letter

Get instant alerts for Health & Personal Care recalls

Be the first to know. Free instant alerts to your inbox.

No spamUnsubscribe anytime

About This Product

The CSCS MAS800 Central Station is part of GE Healthcare’s Carescape monitoring suite. It aggregates patient data from connected monitors to provide real-time coverage in clinical settings.

Why This Is Dangerous

A software fault can force a reboot loop, potentially interrupting continuous patient monitoring across a network of central stations.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

Hospitals may experience outages in central monitoring if multiple CSCS units reboot, potentially affecting patient safety and response times.

Practical Guidance

How to identify if yours is affected

  1. Verify software version V3.0.5 on the device label
  2. Confirm Part Number 5867474-04
  3. Compare serial numbers against the recall list
  4. Determine whether 118-120 central stations are connected to your network

Where to find product info

Serial numbers are on label stickers; GTIN on packaging; software version on system splash screen or device UI

What timeline to expect

4-8 weeks for replacement or repair, depending on parts availability and service scheduling

If the manufacturer is unresponsive

  • Escalate to hospital risk management
  • File a formal incident report
  • Consult FDA/recall supervisor if vendor remains unresponsive

How to prevent similar issues

  • Maintain an up-to-date asset register for critical medical devices
  • Verify software updates and test in a controlled environment before deployment
  • Establish procedures to isolate and quarantine recalled devices
  • Engage with OEM for timely remediation

Documentation advice

Save the recall letter, capture device label photos, keep serial numbers and network topology, log all communications with the manufacturer

Product Details

Model: CSCS MAS800 Desktop. Software version: V3.0.5. Part Number: 5867474-04. GTIN: 00195278343512. Serial Numbers include STU25210418SA, STU25210417SA, STU25210419SA, STU25250440SA, STU25250439SA, STU25260447SA, STU25210407SA, STU25210406SA, STU24200003SA, STU24200006SA, STU24200005SA, STU24200004SA, STU23240015SA, STU24240019SA, STU24240020SA, STU24240007SA, STU24240022SA, STU24240021SA, STU24330020SA. Sold worldwide. Price not disclosed.

Reported Incidents

No injuries or incidents have been reported.

Key Facts

  • 173 units recalled
  • Software version V3.0.5
  • Part Number 5867474-04
  • GTIN 00195278343512
  • Serial Numbers: 18 listed
  • Worldwide distribution
View Original Recall on FDA - Medical Devices

Browse More Recalls

More from FDA_DEVICEHealth & Personal CareMedical Devices

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

Get Alerts for Health & Personal Care Recalls

Get instant alerts for recalls that affect you. Free forever.

Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERALPREGNANTPREGNANTELDERLYPREGNANT
Injury Types
OTHERELECTRICAL

Product Classification

Product TypeCSCS MAS800 Central Station Desktop
Sold At
Multiple Retailers

Product Details

Model Numbers
CSCS MAS800 Desktop
GTIN 00195278343512
Serial STU...SA
Report Date
October 29, 2025
Recall Status
ACTIVE

Related Recalls

Health & Personal Care
HIGH

GE Healthcare SIGNA Premier MRI Systems Recalled Worldwide for Ferrous Fittings Hazard (41 Units, 6)

GE Healthcare recalled 41 SIGNA Premier Whole-Body MRI systems sold worldwide. The devices may have ferrous fittings on the magnet rear instead of brass. If service is performed while the magnet is ramped, the magnetic field could attract the fittings and injure personnel. Hospitals should stop using the devices and follow the manufacturer's recall instructions.

GE Healthcare
Whole-Body MR
Read more
Health & Personal Care
HIGH

GE Healthcare Centricity Universal Viewer ZFP Recall 250 Units Worldwide in 2026

GE Healthcare recalled 250 Centricity Universal Viewer Zero Footprint Client units distributed worldwide after finding a risk that patient information may not match displayed images in certain workflows. The issue affects ZFP v6.0 SP11.6, SP11.6.0.1 and SP11.6.1 when Patient Timeline is installed. Hospitals should stop using affected units and await instructions from GE Healthcare.

GE Healthcare
Under certain
Read more
Health & Personal Care
HIGH

GE Healthcare Recalls 82 Millenium Myosight Dual-Head Gamma Cameras for Cardiac Imaging (2025)

GE HealthCare recalled 82 Millenium Myosight dual-head gamma cameras distributed worldwide. The devices could have been moved without adequate detector mounting support. This could cause a detector fall and life-threatening injury. Hospitals and healthcare providers should stop using the cameras immediately and follow manufacturer recall instructions.

GE Healthcare
GE HealthCare
Read more
Health & Personal Care
HIGH

GE Healthcare CSCS V3 MAS800 Central Station Recalled for 2,306 Units Worldwide (2025)

GE Healthcare recalled 2,306 CSCS V3 MAS800 Central Station desktops worldwide after identifying a software fault that can trigger a continuous reboot cycle. The issue can result in a loss of central monitoring for connected patients. Hospitals should stop using the affected devices and follow the recall instructions from GE HealthCare and Wipro GE Healthcare Private Ltd.

GE Healthcare
GE HealthCare
Read more