HIGH

Instrumentation Laboratory GEM Premier 5000 Recall of 130 GEM PAK Cartridges for PCSND Errors (2026)

Instrumentation Laboratory recalled 130 GEM PAK cartridges for the GEM Premier 5000 after confirmed complaints of Process Control Solution Not Detected errors during warm-up. The issue can cause GEM PAKs to eject and delay test turnaround. Healthcare facilities should stop using the affected cartridges and follow manufacturer instructions for recall guidance.

Quick Facts at a Glance

Recall Date
January 20, 2026
Hazard Level
HIGH
Brand
Instrumentation Laboratory
Category
Health & Personal Care
Sold At
Unknown
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Confirmed customer complaints indicating that GEM PAKs (cartridges) for the GEM Premier 5000 may experience an increased incidence of Process Control Solution Not Detected (PCSND) errors during warm-up, including consecutive occurrences, resulting in GEM PAK ejection and requiring insertion of a new GEM PAK. iQM2 is an active quality process control program designed to provide continuous monitoring of the entire testing process. Thus, if a GEM PAK completes AutoPAK Validation following warm-up, it may remain in use. Consecutive GEM PAK ejections during warm-up may prolong turnaround times, potentially delaying results. In such cases, patient management may require reassessment once results are available. While many GEM PAKs continue to perform as intended, consecutive ejections may increase the likelihood of operational disruption, highlighting the importance of advance planning where feasible to help minimize impact.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Instrumentation Laboratory or your healthcare provider for instructions. Notification method: Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit

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About This Product

The GEM Premier 5000 is a laboratory analyzer used for clinical testing. It utilizes GEM PAK cartridges and AutoPAK Validation to monitor testing processes.

Why This Is Dangerous

PCSND errors during warm-up may cause GEM PAKs to eject. Subsequent use of a cartridge after an ejection can delay test results and affect patient management.

Industry Context

This recall is not described as part of a broader industry pattern.

Real-World Impact

Laboratories may experience slower turnaround times and need to reassess patient management while awaiting results.

Practical Guidance

How to identify if yours is affected

  1. Check if you own GEM Premier 5000 with Part No. 00055445004.
  2. Review the UDI 08426950807773 and lot numbers listed in the recall.
  3. Inspect cartridges for PCSND-related ejection history.

Where to find product info

Recall notices and lot-specific instructions are available through the FDA enforcement page and issuer communications from Instrumentation Laboratory.

What timeline to expect

Typical recall remedy processing may take several weeks (the standard window is 4-8 weeks for refunds or replacements).

If the manufacturer is unresponsive

  • Escalate to hospital risk management or procurement leadership.
  • File a formal recall complaint with the manufacturer if no response is received within the stated timeframe.

How to prevent similar issues

  • Only use cartridges from non-listed lots if confirmed safe by the manufacturer.
  • Keep inventory segregated to prevent use of recalled lots.
  • Monitor for recall updates from Instrumentation Laboratory and FDA.

Documentation advice

Retain copies of recall notices, lot numbers, replacement receipts, and communications with the manufacturer.

Product Details

Model numbers: Part number 00055445004. UDI: 08426950807773. Lots: 251111O, 251117AD, 251124Z, 251125S, 251202P, 251204T, 251208AA, 251212O, 251216K, 251217I, 251223E, 251229AG, 251229X, 251230P. Distribution: Worldwide (US nationwide and numerous countries). Sold since unknown. Price: Unknown.

Reported Incidents

Confirmed customer complaints describe PCSND errors and GEM PAK ejections during warm-up. No injuries or incidents are detailed in the recall summary.

Key Facts

  • 130 units recalled
  • Worldwide distribution including US and 50+ countries
  • GEM PAK ejections during warm-up may delay results
  • AutoPAK Validation after warm-up may allow continued use of the cartridge
  • Manufacturer: Instrumentation Laboratory

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
7/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Part number: 00055445004
UDI: 08426950807773
Lots No.: 251111O
251117AD
251124Z
+11 more
Affected States
ALL
Report Date
March 18, 2026
Recall Status
ACTIVE

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