HIGH

Philips IntelliVue MX700 Recall Affects 1,913,441 Monitors Worldwide (2025)

Philips North America LLC is recalling 1,913,441 IntelliVue MX700 patient monitors (Product Number 865241) distributed worldwide. The monitors may fail to alarm. Hospitals and clinicians should stop using the affected devices immediately and follow the recall instructions.

Quick Facts at a Glance

Recall Date
October 31, 2025
Hazard Level
HIGH
Brand
Philips North America
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
1 states
At-Risk Groups
GENERAL

Hazard Information

Potential issue where the IntelliVue monitors did not alarm.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Philips North America Llc or your healthcare provider for instructions. Notification method: Letter

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About This Product

The IntelliVue MX700 is a hospital patient monitor used to continuously track vital signs and alert clinicians to patient status. It is part of Philips’ IntelliVue line of patient monitoring products.

Why This Is Dangerous

If the monitor does not alarm as intended, clinicians may miss warning signs of patient deterioration. This could delay intervention and impact patient safety.

Industry Context

This recall is not explicitly described as part of a broader industry pattern in the provided data.

Real-World Impact

Hospitals must suspend use of the affected MX700 monitors and replace or repair per Philips guidance. The scale of nearly two million units implies large-scale operational disruption.

Practical Guidance

How to identify if yours is affected

  1. Verify model number 865241 on the device label.
  2. Check the UDI-DI 00884838029088 on the device documentation or label.
  3. Confirm serial numbers are not permitted for use as an exclusion or inclusion criterion since all serials are affected.
  4. Review Philips recall notice for detailed instructions.

Where to find product info

Recall notices, device labels, UDI-DI, and Philips instructions provide identification details.

What timeline to expect

Replacement or remedy timelines vary; hospital teams should expect several weeks for replacement units and onboarding.

If the manufacturer is unresponsive

  • Escalate to hospital risk management.
  • Document all communications with Philips.
  • Consider filing a formal complaint with the medical device sponsor if responses are delayed.

How to prevent similar issues

  • Before purchasing monitors, verify alarm reliability and firmware update policies.
  • Ask for documented recall histories and post-market surveillance data.
  • Ensure alarm redundancy and escalation protocols are in place in clinical settings.

Documentation advice

Keep the recall letter, device labels, UDI-DI, purchase receipts, communications with Philips, and replacement/repair records.

Product Details

- Product: IntelliVue Patient Monitor MX700 - Product Number: 865241 - UDI-DI: 00884838029088 - Serial numbers: All Serial No. (all units affected) - Quantity: 1,913,441 units - Sold/distributed: Worldwide - Recall date: 2025-10-31 - Manufacturer: Philips North America LLC - Original price: Unknown

Key Facts

  • 1,913,441 units recalled
  • Global distribution including US nationwide
  • All serial numbers affected
  • Recall initiated: 2025-10-31

Safety Guide

Not sure what to do next? Our guide walks you through the process step by step.

Read: What to Do When You Find a Recalled Product

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Safety Assessment

Risk LevelHIGH
Severity Score
9/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Details

Model Numbers
Product Number: 865241
UDI-DI: 00884838029088
Affected States
ALL
Report Date
December 10, 2025
Recall Status
ACTIVE

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