Philips IntelliVue MX700 Recall Affects 1,913,441 Monitors Worldwide (2025)
Philips North America LLC is recalling 1,913,441 IntelliVue MX700 patient monitors (Product Number 865241) distributed worldwide. The monitors may fail to alarm. Hospitals and clinicians should stop using the affected devices immediately and follow the recall instructions.
About This Product
The IntelliVue MX700 is a hospital patient monitor used to continuously track vital signs and alert clinicians to patient status. It is part of Philips’ IntelliVue line of patient monitoring products.
Why This Is Dangerous
If the monitor does not alarm as intended, clinicians may miss warning signs of patient deterioration. This could delay intervention and impact patient safety.
Industry Context
This recall is not explicitly described as part of a broader industry pattern in the provided data.
Real-World Impact
Hospitals must suspend use of the affected MX700 monitors and replace or repair per Philips guidance. The scale of nearly two million units implies large-scale operational disruption.
Practical Guidance
How to identify if yours is affected
- Verify model number 865241 on the device label.
- Check the UDI-DI 00884838029088 on the device documentation or label.
- Confirm serial numbers are not permitted for use as an exclusion or inclusion criterion since all serials are affected.
- Review Philips recall notice for detailed instructions.
Where to find product info
Recall notices, device labels, UDI-DI, and Philips instructions provide identification details.
What timeline to expect
Replacement or remedy timelines vary; hospital teams should expect several weeks for replacement units and onboarding.
If the manufacturer is unresponsive
- Escalate to hospital risk management.
- Document all communications with Philips.
- Consider filing a formal complaint with the medical device sponsor if responses are delayed.
How to prevent similar issues
- Before purchasing monitors, verify alarm reliability and firmware update policies.
- Ask for documented recall histories and post-market surveillance data.
- Ensure alarm redundancy and escalation protocols are in place in clinical settings.
Documentation advice
Keep the recall letter, device labels, UDI-DI, purchase receipts, communications with Philips, and replacement/repair records.