Quick Facts at a Glance
- Recall Date
- April 1, 2026
- Hazard Level
- HIGH
- Brands
- K.C. Pharmaceuticals, CVS Health, Walgreens...
- Category
- Health & Personal Care
- Sold At
- Multiple Retailers
- At-Risk Groups
- GENERAL
What to Do Now
Use this page like a recall checklist: verify the product first, then act on the official remedy.
Immediate steps
- 1Stop using the product until you confirm whether it is included in the recall.
- 2Compare the product label, model number, UPC, color, size, and purchase location against the identifiers below.
- 3Follow the official remedy from FDA - Drug Safety; save photos, receipts, labels, and correspondence before contacting the company.
- 4If the product could harm a child, older adult, pet, or patient, move it out of reach immediately.
Check these identifiers
- Brand
- K.C. Pharmaceuticals, CVS Health, Walgreens, Kroger +9 more
- Product type
- Eye Drops
- Model numbers
- Dry Eye Relief, Artificial Tears Sterile Lubricant, Sterile Eye Drops Original Formula, Sterile Eye Drops Redness Lubricant, Eye Drops Advanced Relief, Ultra Lubricating Eye Drops, Sterile Eye Drops AC, Sterile Eye Drops Soothing Tears
- Sold at
- Multiple Retailers
Recall Timeline
Key dates and source checks for this recall record.
Recall announced
April 1, 2026
Reported by FDA DRUG
April 1, 2026
RecallRadar source check
April 18, 2026
Consumer action
Use the official remedy and keep documentation.
Hazard Information
Nonsterile eye drops can harbor bacteria and fungus. Use of contaminated eye drops can cause severe eye infections that may result in partial vision loss or blindness. The 2023 outbreak of similar contaminated eye drops caused documented cases of vision loss, surgical eye removals, and deaths.
What You Should Do
Stop using the recalled eye drops immediately. Do not purchase or use any of the affected products. Return them to the store where purchased for a full refund. If you experience eye redness, stuck eyelids, unusual discharge, vision changes, swelling, pain, itching, or irritation after using these products, seek medical attention immediately. Report adverse reactions to the FDA MedWatch program.
About This Product
OTC eye drops are used to lubricate, moisten and soothe eyes. They are commonly bought for dry eye relief and redness relief and are sold under many store brands.
Why This Is Dangerous
If sterility tests fail, the product can harbor bacteria or fungi. Contaminated eye drops can cause severe infections that threaten vision.
Industry Context
This recall is not stated as part of a broader industry pattern.
Practical Guidance
How to identify if yours is affected
- Review bottle label for product name and expiry date.
- Cross-check against the eight model names listed in the recall.
- Look for expiry dates April 30, 2026 to October 31, 2026.
Where to find product info
Label includes product name, brand and expiry date. FDA recall page provides full list of affected products.
What timeline to expect
Refunds typically processed within 4-6 weeks after store accepts return.
If the manufacturer is unresponsive
- Contact the retailer's corporate customer service for a return or refund
- File a complaint with the FDA if the retailer will not honor the recall
- Consider state consumer protection channels if needed.
How to prevent similar issues
- Buy eye drops only from reputable retailers
- Avoid counterfeit or off-brand products
- Check recall status before purchase or use in the future
- Ensure packaging is intact and not past expiry
Documentation advice
Keep packaging, receipts, and any correspondence with retailers. Document symptoms if they occur and time of exposure.
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Product Details
Model numbers: Dry Eye Relief; Artificial Tears Sterile Lubricant; Sterile Eye Drops Original Formula; Sterile Eye Drops Redness Lubricant; Eye Drops Advanced Relief; Ultra Lubricating Eye Drops; Sterile Eye Drops AC; Sterile Eye Drops Soothing Tears. Sold nationwide at major retailers including CVS Health, Walgreens, Kroger, Top Care, Best Choice, Good Sense, Rugby, Leader, Good Neighbor Pharmacy, Quality Choice, Valu Merchandisers, and Geri-Care. Expiration dates range from April 30, 2026 to October 31, 2026. Price not disclosed.
Reported Incidents
No injuries or incidents have been reported.
Key Facts
- Eight OTC eye drops recalled
- Sterility not verifiable during manufacturing
- Expiry dates Apr 30–Oct 31, 2026
- Sold at CVS Health, Walgreens, Kroger and others
- Return for full refund
- Seek medical care for symptoms
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Safety Guide
Not sure what to do next? Our guide walks you through the process step by step.
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