Max Mobility LLC recalls Permobil Smart Drive MX2+ SpeedControl Dial MX2-3DCK affecting 15,834 units sold through multiple retailers. A faulty electrical connection between the speed control dial and the wheelchair motor can cause loss of control. Stop using the device immediately and follow recall instructions; contact Max Mobility LLC or your healthcare provider for instructions. This recall was
Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Max Mobility LLC or your healthcare provider for instructions. Notification method: Letter
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The Smart Drive MX2+ is a wheelchair power assist that helps users move and maneuver their chair. The SpeedControl Dial adjusts speed and power settings.
A faulty electrical connection between the speed control dial and the motor can cause the chair to lose control, creating a risk of injury.
This recall is not described as part of a broader industry pattern in the available data.
The defect could impair mobility and controllability for wheelchair users, potentially leading to injury during everyday use.
Recall notice and serial information are provided by the manufacturer and FDA enforcement pages. Look for the MX2-3DCK label on the dial.
Refunds or replacements are expected to be issued after verification, typically 4-8 weeks.
Keep a copy of the recall letter, serial numbers, and any correspondence with the manufacturer. Take photos of the dial and model markings.
Model numbers: MX2-3DCK Where sold: United States and international markets When sold: April 25, 2022 to July 8, 2025 Price: Unknown
No injuries or incidents have been reported.
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