HIGH

Max Mobility Recalls Smart Drive MX2+ Due to Control Hazard

Max Mobility recalled 15,834 Smart Drive MX2+ SpeedControl Dials on August 12, 2025. A faulty electrical connection may lead to loss of control, causing injuries. Users should stop using the device immediately and follow recall instructions.

Hazard Information

Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Max Mobility LLC or your healthcare provider for instructions. Notification method: Letter

Product Details

The recall involves Max Mobility's Smart Drive MX2+ SpeedControl Dial, Ref: MX2-3DCK. These were distributed in the U.S. and internationally between April 25, 2022, and July 8, 2025.

The Hazard

A faulty electrical connection between the speed control Dial and the wheelchair motor poses a risk of losing control of the wheelchair. This may result in both minor and major injuries.

Reported Incidents

There are no specific reported incidents or injuries mentioned in the recall data. However, the potential for serious injury exists due to loss of control.

What to Do

Stop using the Smart Drive MX2+ SpeedControl Dial immediately. Contact Max Mobility LLC or your healthcare provider for further instructions.

Contact Information

For more information, visit the FDA recall page at https://www.accessdata.fda.gov/scripts/enforcement/enforce_rpt-Product-Tabs.cfm?recall_number=Z-2539-2025 or contact Max Mobility LLC.

Key Facts

  • 15,834 units recalled
  • Class I recall due to high hazard level
  • Potential for minor or major injuries
  • Distribution includes U.S. and several international markets
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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025
Affected States
Nationwide
Report Date
September 24, 2025
Source Agency
FDA - Medical Devices
Recall Status
ACTIVE
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