Max Mobility LLC recalls 8,413 Smart Drive MX2+ SpeedControl Dials used with the SmartDrive MX2+ Wheelchair Power Assist. A faulty electrical connection between the dial and the motor can cause loss of control. Stop using the device immediately and follow recall letters for instructions.
Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.
Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Max Mobility LLC or your healthcare provider for instructions. Notification method: Letter
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The Smart Drive MX2+ is a wheelchair power assist component designed to help users move and maneuver more easily. The SpeedControl Dial is part of the control system that modulates motor speed.
A faulty electrical connection can cause unintended motor behavior, which may result in loss of control and potential injuries to the user.
This recall is not presented as part of a broader industry pattern in the data provided.
For users, the recall creates immediate safety concerns. The device may need to be removed from service until a fix is issued, potentially impacting mobility and independence.
Serial numbers and recall instructions are in the recall notice and FDA enforcement page.
Expect follow-up communications from the manufacturer about replacement parts or service within weeks to months.
Keep the recall letter, serial numbers, service records, and medical notes related to any incidents.
Quantity: 8,413 units. Sold in: United States and international markets. Distribution: US states listed; OUS countries include CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG. Serial numbers: All serial numbers distributed Apr 25, 2022 – Jul 8, 2025. Recall date: 2025-08-12. Status: ACTIVE. Manufacturer/brand: Max Mobility LLC / Permobil. Product: Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCMC used with the SmartDrive MX2+ Wheelchair Power Assist. Class: I. Price: Unknown.
No injuries or incidents have been reported.
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