HIGH

Max Mobility Recalls Smart Drive MX2+ Due to Control Hazard

Max Mobility recalled 8,413 Smart Drive MX2+ SpeedControl Dials on August 12, 2025. A faulty electrical connection poses a risk of losing control of the wheelchair, leading to potential injuries. Healthcare providers should stop using the device immediately and follow recall instructions.

Quick Facts at a Glance

Recall Date
August 12, 2025
Hazard Level
HIGH
Brand
Max Mobility
Category
Health & Personal Care
Sold At
Multiple Retailers
Geographic Scope
Nationwide (50 states)
At-Risk Groups
GENERAL

Hazard Information

Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.

What You Should Do

Patients and healthcare providers should stop using this device immediately. Follow the recall instructions provided by the manufacturer. Contact Max Mobility LLC or your healthcare provider for instructions. Notification method: Letter

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Product Details

The recall affects all serial numbers of the Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCMC distributed between April 25, 2022, and July 8, 2025. The devices were sold in the U.S. and internationally, including Canada, New Zealand, and several other countries.

The Hazard

A faulty electrical connection between the speed control dial and the wheelchair motor may cause the device to lose control. This defect has a high hazard classification, indicating a significant risk of injury.

Reported Incidents

The recall documentation does not specify the number of reported injuries, but the potential for minor or major injuries exists due to the loss of control.

What to Do

Stop using the Smart Drive MX2+ immediately. Follow the recall instructions provided by Max Mobility and contact your healthcare provider for further guidance.

Contact Information

For more information, visit the Max Mobility recall page at https://www.accessdata.fda.gov/scripts/enforcement/enforce_rpt-Product-Tabs.cfm?recall_number=Z-2540-2025.

Key Facts

  • 8,413 units recalled
  • Faulty electrical connection
  • Potential for loss of control
  • Class I recall
  • Sold in multiple countries

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Safety Assessment

Risk LevelHIGH
Severity Score
8/ 10
Affected Groups
GENERAL
Injury Types
OTHER

Product Classification

Product Details

Model Numbers
All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 2025
Affected States
Nationwide
Report Date
September 24, 2025
Source Agency
FDA - Medical Devices
Recall Status
ACTIVE

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